Job ID
42881
Job Title
PSS Team Leader
To work for
INTERSOS
Country
Syria
City
Edleb
Field of Work
Humanitarian/Disasters
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
- Direct supervision of PSS Workers and Psychologists;
- Conduct an initial assessment with new PSS Workers; prepare;
and implement a tailored induction plan including shadowing,
observing and conducting role plays;
- Ensure adherence of PSS Workers and Psychologists to protection
principles, code of conducts and internal SOPs;
- Conduct weekly case conferences to help Psychologists and PSS
workers handle critical and difficult cases
- Review the work of the Psychologists and PSS / Social workers
to ensure that the PSS needs of the community are addressed
through our intervention
- Ensure Community Based PSS is delivered according to internal
MHPSS guidelines
- Monitor timescales for response, decision-making and follow-up
through the internal MHPSS Platform with support from the
Protection Quality and Data Management Officer;
- Identify staff gaps and training needs when they arise and
communicate them to the Protection Program Referent and MHPSS
Specialist for his/her action;
- Coordinate with the Project Manager to lead all day-to-day
MHPSS activities in the governorate;
- Ensure weekly activity plans are created and clearly displayed
in PSS activity locations;
- Ensure the Referral Database is updated on a weekly basis and
submitted to the Program Protection Referent;
- Write and submit weekly/monthly reports to the PM;
- Manage all requests for information/intervention from the PM;
- Ensure dissemination of clear and reliable information on
service provision and other pre-selected key topics;
- Submit weekly and monthly activity plans, reports and
recommendations;
- Represent the organization at general coordination working
groups and clusters with donors, humanitarian actors and local
authorities,when requested;
- Carry out all tasks respecting key protection principles
including but not limited to: PSEA, do no harm, non-
discrimination, confidentiality, accountability and need-to-
know principles;
- Any other tasks assigned by the MHPSS Specialist / Protection
Coordinator.
- Specific Duties:
- Plan and design the Community Based PSS activities in
collaboration with the Specialists, the Program Protection - --- Referent and all the team members, accordingly to INTERSOS
guidelines on PSS activities;
- Ensure PSS workers have the approriate respurces neccessary for
conducting group activities
- Ensure all Community spaces - WGFS/ CFS are designed as per
internal and International guidelines and colloborate with CBPO
in the establishment of the same
- Ensure that the Guidance and advice provided by the MHPSS
specialist and Protection Project Referent are followed by the
team and provide feedback to them
- Ensure that the PSS needs of the community are properly
assessed, maped and analysed and work with the Program
Protection Referent and MHPSS specialists to fine tune our
intervention to address the needs
- Ensure all tools for assessment and measuring impact are used
properly by the team
- Ensure the MHPSS Platform is updated on an ongoing basis;
review entries and highlight any discrepancies to the Program
Protection Referent or PM;
- Ensure the Referral Database is updated on a weekly basis and
submitted to the Project Manager
- Ensure proper storage of sensitive data through a correct use
of internal databases; Assist Project Manager in the planning
and facilitation of the induction process for all newly
recruited PSS Workers and Psychologists on protection
principles, the case management process, the relevant SOPs and
the data filing and storing procedures (and other relevant
topics);
- Assist the Program Protection Referent in planning and
delivering capacity building trainings for PSS Workers and
Psychologists;
- Receive external and internal referrals in line with set
criteria and allocate them amongst Psychologists/PSS workers;
ensure that referring agencies receive timely feedback on
actions taken, when necessary and appropriate in light of
confidentiality requirements.
- Conduct an initial assessment with new PSS Workers; prepare;
and implement a tailored induction plan including shadowing,
observing and conducting role plays;
- Ensure adherence of PSS Workers and Psychologists to protection
principles, code of conducts and internal SOPs;
- Conduct weekly case conferences to help Psychologists and PSS
workers handle critical and difficult cases
- Review the work of the Psychologists and PSS / Social workers
to ensure that the PSS needs of the community are addressed
through our intervention
- Ensure Community Based PSS is delivered according to internal
MHPSS guidelines
- Monitor timescales for response, decision-making and follow-up
through the internal MHPSS Platform with support from the
Protection Quality and Data Management Officer;
- Identify staff gaps and training needs when they arise and
communicate them to the Protection Program Referent and MHPSS
Specialist for his/her action;
- Coordinate with the Project Manager to lead all day-to-day
MHPSS activities in the governorate;
- Ensure weekly activity plans are created and clearly displayed
in PSS activity locations;
- Ensure the Referral Database is updated on a weekly basis and
submitted to the Program Protection Referent;
- Write and submit weekly/monthly reports to the PM;
- Manage all requests for information/intervention from the PM;
- Ensure dissemination of clear and reliable information on
service provision and other pre-selected key topics;
- Submit weekly and monthly activity plans, reports and
recommendations;
- Represent the organization at general coordination working
groups and clusters with donors, humanitarian actors and local
authorities,when requested;
- Carry out all tasks respecting key protection principles
including but not limited to: PSEA, do no harm, non-
discrimination, confidentiality, accountability and need-to-
know principles;
- Any other tasks assigned by the MHPSS Specialist / Protection
Coordinator.
- Specific Duties:
- Plan and design the Community Based PSS activities in
collaboration with the Specialists, the Program Protection - --- Referent and all the team members, accordingly to INTERSOS
guidelines on PSS activities;
- Ensure PSS workers have the approriate respurces neccessary for
conducting group activities
- Ensure all Community spaces - WGFS/ CFS are designed as per
internal and International guidelines and colloborate with CBPO
in the establishment of the same
- Ensure that the Guidance and advice provided by the MHPSS
specialist and Protection Project Referent are followed by the
team and provide feedback to them
- Ensure that the PSS needs of the community are properly
assessed, maped and analysed and work with the Program
Protection Referent and MHPSS specialists to fine tune our
intervention to address the needs
- Ensure all tools for assessment and measuring impact are used
properly by the team
- Ensure the MHPSS Platform is updated on an ongoing basis;
review entries and highlight any discrepancies to the Program
Protection Referent or PM;
- Ensure the Referral Database is updated on a weekly basis and
submitted to the Project Manager
- Ensure proper storage of sensitive data through a correct use
of internal databases; Assist Project Manager in the planning
and facilitation of the induction process for all newly
recruited PSS Workers and Psychologists on protection
principles, the case management process, the relevant SOPs and
the data filing and storing procedures (and other relevant
topics);
- Assist the Program Protection Referent in planning and
delivering capacity building trainings for PSS Workers and
Psychologists;
- Receive external and internal referrals in line with set
criteria and allocate them amongst Psychologists/PSS workers;
ensure that referring agencies receive timely feedback on
actions taken, when necessary and appropriate in light of
confidentiality requirements.
Qualifications
- University Degree in a related field (Social Work, Psychology,
etc).
- 3 years of relevant work experience including 1 year in a
supervisory role, 4 years for other type of education including
1 year in a supervisory role.
- Previous working experience with IDPs, refugees and/or
returnees;
- Strong knowledge of psycho-social programming in the
humanitarian context.
- Strong technical knowledge in protection and psycho-social
support
- Computer literacy (Word, Excel, Power Point)
- Good leadership skills
- Confidentiality, respect and non-discriminatory attitude
- Strong planning and organizational skills
- Ability to train people, facilitate trainings and build
participants;
knowledge and skills
- Good interpersonal and communication skills
- Good analytical and reporting skills
- Ability to show empathy
- Ability to work well under pressure
Experience in development of data collection and management tools is an asset.
etc).
- 3 years of relevant work experience including 1 year in a
supervisory role, 4 years for other type of education including
1 year in a supervisory role.
- Previous working experience with IDPs, refugees and/or
returnees;
- Strong knowledge of psycho-social programming in the
humanitarian context.
- Strong technical knowledge in protection and psycho-social
support
- Computer literacy (Word, Excel, Power Point)
- Good leadership skills
- Confidentiality, respect and non-discriminatory attitude
- Strong planning and organizational skills
- Ability to train people, facilitate trainings and build
participants;
knowledge and skills
- Good interpersonal and communication skills
- Good analytical and reporting skills
- Ability to show empathy
- Ability to work well under pressure
Experience in development of data collection and management tools is an asset.
Salary and Benefits
As Per Intersos Salary Scale
About us
A humanitarian organization that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.
With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
Required employees number
1
Posted On
May 06, 2025
Expiry Date
May 21, 2025
CV Language
English