Responsibilities
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Job overview:
The Reproductive Health Senior Officer (RHSO) will manage the reproductive health program in NE Syria, serving Syrian host and displaced communities, Iraqi refugees, and other vulnerable populations. Based in Raqqa with frequent travel within NES (Hassakeh and Deir ez Zor), the RHS will oversee Midwives and RH nurses, ensuring quality service delivery and program implementation by IRC and the partners in Raqqa, Hassakeh, and Deir-ez-Zor. The incumbent will manage the budget, ensure program quality, and provide training, mentoring, and supervision to staff. The RHSO will coordinate with mobile and static clinics to ensure adequate staffing, medicines, and supplies. Additionally, they will promote collaboration with other sectors (e.g., Protection, WPE, ERD, and ECD) and submit monthly technical reports to the Health Manager. The RHSO will also be responsible for monitoring and evaluating reproductive health services, implementing the Minimum Initial Service Package (MISP), and supporting staff capacity building. Reporting to the Health Manager and working closely with the Health Coordinator, the RHS will ensure effective delivery of reproductive health services in the region
Responsibilities:
Management and Implementation of Program:
Oversee the design, planning, implementation, monitoring, and evaluation of reproductive health programs, ensuring coordination with other sectors (health, protection, WPE, ECD) and stakeholders.
Manage all reproductive health activities, including prenatal and postnatal care, newborn care, family planning, health education, and capacity-building of service providers by IRC and partners.
Contribute to the development of a strategic approach for reproductive health in alignment with the organization’s Strategic Action Plan.
Support proposal development to integrate reproductive health into broader health programs.
Recruit, train, and supervise reproductive health staff, including partner Officers, in coordination with HR and recruitment teams.
Develop and manage the budget, procurement, and spending plans for community health programs in collaboration with the Health Manager.
Ensure all project documents (e.g., monitoring plans, work plans, procurement) are accurate and up-to-date, and create new documents as needed.
Regularly assess program progress and provide strategies to address challenges, ensuring timely course correction.
Strengthen referral systems to ensure continuity of care for reproductive, primary, and mental health case.
Collaborate on needs assessments and surveys with mobile clinics, CV teams, M&E, and Health Information teams.
Conduct site visits for program monitoring, data collection, and inventory checks on pharmaceuticals and supplies.
Work with Community Health Workers (CHWs) to ensure referrals and follow-ups for RH services and train them on RH topics such as family planning and maternal care.
Collaborate with the Monitoring Officer on data collection, analysis, and reporting of RH trends and program performance
Health Information and MEAL
In coordination with Health Manager, develop and or revise tools for data collection, monitoring, evaluation, and reporting as necessary and according to needs.
Ensure that data compiled from the various parts of the outreach health program are in sync and can be used to link the program.
Ensure accuracy and quality of data collected from all CVs monthly.
Conduct monthly data analysis and indicator analysis, in conjunction with the Health Data Unit, and act as appropriate.
Support the Health Information and Data Unit to submit up-to-date and complete database reports to the Health Coordinator each month.
Design/develop and adjust IEC materials to suit the local context
Monitoring and reporting
Oversee data collection and analysis of RH reports on activities and RH program needs.
Monitor clinic activities, including ANC, PNC, FP, and BEmONC services in supported health centers.
Provide content and analysis for donor proposals and reports, and internal Syria Regional Response reports, in coordination with the Health Manager.
Participated in health needs assessments, surveys, and program evaluations
Internal and external coordination
Closely coordinates with the Health Manager, Health Coordinator to ensure the health program is working as one unit, and the many arms are supporting each other and being flexible to each other’s staffing, funding, or other needs.
Develop relationships with referral sites in the area to foster coordination and collaboration and follow up on referral cases.
Represent the organization at coordination meetings, as designated by the Health Manager.
Perform any other tasks and duties as assigned by the supervisor
Staff Performance Management, Learning & Development
Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity-building approaches to build the strengths of the teams in Syria.
Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.
Conduct regular reflection or program review meetings with field-based staff to assess the level of achievement and draw on learning and data trends (including client feedback) to further inform program design and management decisions
Qualifications
Experience and Education:
Gynecologist, Medical doctor, or midwife, with postgraduate training in Reproductive Health/ Obstetrics/Gynecology preferred.
4 years of professional experience in implementing reproductive health projects in humanitarian or development contexts, previous emergency response, conflict/post-conflict experience
2 years Experience in team management.
Demonstrated capacity to provide hands-on technical support to health providers, experience setting up and managing training strongly preferred
Demonstrated capacity to analyze and interpret data and to track performance against program indicators.
Demonstrated Skills and Competencies:
A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
Skilled in Microsoft Office
Have excellent organizational skills and the ability to handle multiple tasks in a dynamic environment
Can work effectively with various personalities and departments
Credible written, presentation, and verbal communication skills; ability to convey information effectively, and solid experience providing training and staff development
Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to achieve effective resolution.
Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
Validated ability to plan long-term, organize priorities, and work under administrative and programmatic pressures with detail orientation and professional patience.
Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity.
Curiosity, a desire to continually learn and develop, is a must.
Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
Language/Travel:
English and Arabic are required, while Kurdish are desired.
Travel: 60% to field sites in Hasakah, Raqqa, Deir-ez-Zor.
Key Working Relationships:
Position Reports to: Health Manager, Raqqa
Position directly supervises: Midwives in the health facilities
Indirect Reporting (If applicable): Health Coordinator Syria
Key Internal Contacts: MEAL, Logistics, IP, ECD, Finance departments
Key External Contacts: UNFPA - Sub-cluster, Syria