Responsibilities
Program Implementation and Technical Support
• Oversee daily implementation of PRoL activities, including protection monitoring, case management support, PSS, community-based protection, legal, referrals, and information provision.
• Provide technical support and supervision to Protection Monitoring Officer, Senior Legal Officer, and Case Management Officer, ensuring quality and consistency across all protection streams.
• Ensure activities adhere to IRC protection principles, sector standards, and project objectives.
• Ensure harmonization and integration of protection activities across sectors.
• Support development of work plans, training materials, and awareness-raising tools.
• Support the design and implementation of community-based protection initiatives, including community risk profiling and response planning.
• Ensure timely reporting on protection activities, trends, and achievements to the Integrated Protection Manager.
Staff Supervision and Capacity Building
• Directly supervise Protection Officers, providing coaching, mentoring, and daily guidance.
• Conduct regular performance monitoring, including bi-weekly check-ins, timesheet approvals, and annual reviews.
• Identify staff training needs and facilitate or arrange capacity-building opportunities.
• Foster a positive team environment that promotes accountability, professional growth, and staff well-being.
• Coordination, and Partnership SupportSupport coordination and referral pathways with internal IRC sectors (WPE, Child Protection, Health, ERD) and external partners, including UNHCR, local NGOs, and community structures.
• Support IRC’s protection partners with technical guidance, capacity building, and joint planning.
• Represent IRC in field-level protection coordination meetings, PWG sub area coordination meeting legal coordination meetings, and inter-agency forums, when delegated by the Integrated Protection Manager.
• Maintain effective communication with community-based structures and local stakeholders to strengthen protection networks.
• Collaborate closely with the IRC’s WPE, Health, Child Protection, and ERD Units
• Monitoring, Evaluation, and Reporting
• Ensure accurate and ethical data collection in line with IRC information management protocols.
• Review protection monitoring and case management data to identify trends, risks, and gaps in services.
• Support development and revision of tools and SOPs.
• Support the Integrated Protection Manager in preparing donor reports and program updates.
Key Working Relationships:
Position Reports to: IP Manager
Position directly supervises: Protection officers (PRoL officers: Protection monitoring officer, case management officer, sr.legal officer, CBP officer).
Indirect Reporting: PRoL senior Manager.
Other Internal and/or external contacts:
- Internal: WPE, CP Officers, Field Managers, Health, ERD, and MHPSS teams.
- External: Protection partners, camp management, local authorities, other relevant actors
Qualifications
Education:
• University degree in law, social work, human rights, political science, or a related field.
Work Experience:
• At least 4 years of experience in protection programming, with a minimum of 2 years in a supervisory role.
• Demonstrated experience in community-based protection approaches, protection monitoring and case management.
• Excellent analytical and reporting skills, with keen attention to detail.
• Outstanding organizational and time management abilities, with a proven track record of meeting tight deadlines.
• Experience working with displaced or conflict-affected populations.
• Experience coordinating with humanitarian actors and local authorities.
Skills and Competencies:
• Strong leadership, team management, and organizational skills.
• Ability to analyze protection data and identify trends.
• Excellent communication, coordination, leadership, and interpersonal skills.
• Strong problem-solving abilities and capacity to work under pressure.
• Computer literacy (Microsoft Word, Excel, PowerPoint).
• Language/Travel: Fluency in Arabic and strong written and spoken English.
• 50% field-based position with travel required for supervising the protection activities in Hasaka, Deir ez-Zor, and Raqqa, depending on work needs.