Job ID
48537
Job Title
Information Management Officer
To work for
SAMS Foundation
Country
Syria
City
Der Al Zour
Field of Work
Analysis/Statistic - IT Software/IT Security - IT Hardware
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
• Health Information Systems (HIS) & EMR Support
• Lead the implementation and maintenance of HIS platforms (EMR, KoboToolbox, SQL databases, and C#) across SAMS-supported health facilities
• Ensure consistent and standardized data collection from all health facilities and partners
• Conduct routine data validation, cleaning, and consolidation across health domains (morbidity, reproductive health, nutrition, pharmacy, mental health, protection)
• Configure digital data collection tools and troubleshoot technical issues in coordination with MEAL and Senior IM Officer
• Ensure proper data storage, backup, confidentiality, and data integrity
• Support interoperability between different health information systems
• Data Analysis & Visualization
• Develop interactive dashboards and trend analysis reports using Power BI
• Support routine health reporting and donor reporting by providing cleaned, validated datasets
• Identify data gaps, inconsistencies, and outliers and flag them for correction
• Perform statistical analysis to generate insights for program decision-making
• Create automated reporting templates to streamline periodic reporting processes
• Reporting & Documentation
• Prepare and submit timely health reports including:
• 4Ws (Who, What, Where, When) reports
• EWARN (Early Warning Alert and Response Network)
• Waterborne diseases reports
• Pandemic / outbreak reports
• Monthly and quarterly health dashboards
• Support partners in timely reporting in line with SAMS and donor requirements
• Maintain systematic and secure archiving of datasets, reports, and supporting documents
• Review SAMS and partner datasets against Data Quality SOPs and recommend improvements
• Document lessons learned and best practices in data management
• Support MEAL and program for the other required reports
• Capacity Building & Field Support
• Train SAMS staff and partners on data tools, indicators, and HIS/EMR/KoboToolbox procedures
• Conduct field visits to monitor implementation, ensure compliance, and provide on-site technical support
• Develop user-friendly guidance materials, job aids, and training resources (Arabic/English)
• Provide mentorship on technical competencies and data management best practices
• Deliver hands-on training on digital tools and documentation systems
• Conduct field audits to assess data quality and provide corrective guidance
• Coordination & Communication
• Coordinate with MEAL, Health, Protection, and Senior IM Officer to ensure effective data flow
• Participate in regular coordination meetings to review data quality, challenges, and solutions
• Share data outputs and insights with relevant teams to support planning and decision-making
• Liaise with partner organizations to harmonize data collection methodologies
• Represent SAMS in health cluster IM working groups as needed
• IT Infrastructure & Systems Administration
• Manage user accounts, access control, and data security across HIS platforms
• Oversee installation and maintenance of servers, networks, and IT equipment in health facilities
• Perform regular backups and resolve technical issues promptly
• Assess and manage IT equipment needs and coordinate maintenance schedules
• Lead technical setup and troubleshooting for health facility systems (hardware, software, networks) in line with SAMS standards
• Ensure security best practices are implemented across all data systems
• Operational Support & Ad-hoc Requests
• Respond to urgent data analysis requests to support monitoring, evaluation, and emergency reporting
• Support the development and implementation of SOPs for data management processes
• Collect and analyze feedback from field teams to improve HIS systems and documentation workflows
• Support new health facility onboarding from an IM/IT perspective
• Prepare data quality reports and present findings to management
• Lead the implementation and maintenance of HIS platforms (EMR, KoboToolbox, SQL databases, and C#) across SAMS-supported health facilities
• Ensure consistent and standardized data collection from all health facilities and partners
• Conduct routine data validation, cleaning, and consolidation across health domains (morbidity, reproductive health, nutrition, pharmacy, mental health, protection)
• Configure digital data collection tools and troubleshoot technical issues in coordination with MEAL and Senior IM Officer
• Ensure proper data storage, backup, confidentiality, and data integrity
• Support interoperability between different health information systems
• Data Analysis & Visualization
• Develop interactive dashboards and trend analysis reports using Power BI
• Support routine health reporting and donor reporting by providing cleaned, validated datasets
• Identify data gaps, inconsistencies, and outliers and flag them for correction
• Perform statistical analysis to generate insights for program decision-making
• Create automated reporting templates to streamline periodic reporting processes
• Reporting & Documentation
• Prepare and submit timely health reports including:
• 4Ws (Who, What, Where, When) reports
• EWARN (Early Warning Alert and Response Network)
• Waterborne diseases reports
• Pandemic / outbreak reports
• Monthly and quarterly health dashboards
• Support partners in timely reporting in line with SAMS and donor requirements
• Maintain systematic and secure archiving of datasets, reports, and supporting documents
• Review SAMS and partner datasets against Data Quality SOPs and recommend improvements
• Document lessons learned and best practices in data management
• Support MEAL and program for the other required reports
• Capacity Building & Field Support
• Train SAMS staff and partners on data tools, indicators, and HIS/EMR/KoboToolbox procedures
• Conduct field visits to monitor implementation, ensure compliance, and provide on-site technical support
• Develop user-friendly guidance materials, job aids, and training resources (Arabic/English)
• Provide mentorship on technical competencies and data management best practices
• Deliver hands-on training on digital tools and documentation systems
• Conduct field audits to assess data quality and provide corrective guidance
• Coordination & Communication
• Coordinate with MEAL, Health, Protection, and Senior IM Officer to ensure effective data flow
• Participate in regular coordination meetings to review data quality, challenges, and solutions
• Share data outputs and insights with relevant teams to support planning and decision-making
• Liaise with partner organizations to harmonize data collection methodologies
• Represent SAMS in health cluster IM working groups as needed
• IT Infrastructure & Systems Administration
• Manage user accounts, access control, and data security across HIS platforms
• Oversee installation and maintenance of servers, networks, and IT equipment in health facilities
• Perform regular backups and resolve technical issues promptly
• Assess and manage IT equipment needs and coordinate maintenance schedules
• Lead technical setup and troubleshooting for health facility systems (hardware, software, networks) in line with SAMS standards
• Ensure security best practices are implemented across all data systems
• Operational Support & Ad-hoc Requests
• Respond to urgent data analysis requests to support monitoring, evaluation, and emergency reporting
• Support the development and implementation of SOPs for data management processes
• Collect and analyze feedback from field teams to improve HIS systems and documentation workflows
• Support new health facility onboarding from an IM/IT perspective
• Prepare data quality reports and present findings to management
Qualifications
Bachelor’s degree in IT, Computer Engineering, Data Analytics, or a related field, with at least 3 years of relevant INGO experience in health or protection sectors
• EMR / HIS platforms (experience with any EMR system)
• Advanced skills in Excel, Kobo, And SQL
• Data visualization tools (Power BI preferred).
• Strong analytical and problem-solving skills.
• Proactive, adaptable, and solution-oriented mindset.
• IT infrastructure (networks, servers, backups)
Fluency in Arabic and good working proficiency in English
• EMR / HIS platforms (experience with any EMR system)
• Advanced skills in Excel, Kobo, And SQL
• Data visualization tools (Power BI preferred).
• Strong analytical and problem-solving skills.
• Proactive, adaptable, and solution-oriented mindset.
• IT infrastructure (networks, servers, backups)
Fluency in Arabic and good working proficiency in English
Salary and Benefits
The salary will be defined according to the SAMS salary scale.
About us
SAMS is a global medical relief organization that is working on the frontlines of crisis relief in Syria and beyond to save lives and alleviate suffering. SAMS proudly provides dignified medical care to every patient in need.
Required employees number
1
Posted On
May 19, 2026
Expiry Date
Jun 03, 2026