Responsibilities
• Collect and validate utility and consumption data (electricity, water, HVAC, gas, wastewater, etc.) from relevant technical departments prior to billing.
• Review concession contracts and PPP tariff clauses to ensure correct billing application.
• Prepare billing entries and accrual calculations in accordance with contractual terms.
• Process billing adjustments, return invoices, and correction entries following approval workflows.
• Monitor and coordinate resolution of customer complaints related to utility consumption discrepancies.
• Review revised usage data and initiated billing corrections or refund processes where required.
• Prepare detailed reconciliation schedules supporting monthly and period-end closing.
• Support monitoring revenue-sharing processes where applicable, ensuring accuracy of turnover-based calculations.
• Prepare and submit required usage and net turnover reports to management.
• Track KPIs defined by management and report performance progress.
• Maintain structured documentation and archiving billing files, correspondence, and reconciliation records.
• Support audit processes by providing requested documentation and explanations.
• Coordinate with Commercial and Technical Departments to ensure contract interpretation aligns with billing implementation.
• Ensure compliance with institutional procedures and internal control standards.
Qualifications
• Bachelor’s degree in accounting or finance.
• Professional certification or master’s degree preferred.
• Minimum 3–5 years of relevant revenue or billing experience.
• Airport or concession experience preferred.
• Understanding of concession billing and PPP tariffs.
• Strong reconciliation skills.
• ERP proficiency.
• Strong documentation discipline.
• Fluency in English.