Job ID
52176
Job Title
MHPSS Manager
To work for
MEDAIR
Country
Syria
City
Damascus
Field of Work
Humanitarian/Disasters
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Managing Mental Health and Psychosocial Support activities in the integrated projects:
o Support and supervise the assigned MHPSS activities to meet the project objectives and within the allotted time frame, reporting promptly technical concerns to Health and Nutrition Project Manager (e.g., projected failure to meet objectives; increased beneficiary needs).
o Provide strong leadership of the assigned MHPSS activities, working to ensure both short and long-term positive impacts and outcomes for the beneficiaries and project staff.
o Contribute to the development and implementation of an appropriate and effective MHPSS strategy in close collaboration with the Health and Nutrition Project Manager.
o Set clear objectives and indicators for MHPSS activities in collaboration with the Health and Nutrition Project Manager.
o Conduct formal and on-the-job training to all relevant MHPSS staff.
o Continuously monitor and supervise MHPSS activities, evaluating progress through outputs and impacts using both quantitative and qualitative data involving the MHPSS team in analysis and taking appropriate action as needed to ensure continued progress.
o Provide input into the integration of beneficiary participation and accountability in all aspects of the project.
o Ensure accurate and timely reporting of all MHPSS activities according to Medair, donor, and other applicable timeframes and formats.
o Develop new proposals, linked to the assessed needs and gaps and the Medair country strategy, in conjunction with the Sr. MHPSS advisor at GSO.
o Develop the strategy and mechanisms to integrate mental health and psychosocial support into Medair programs in line with Medair’s global Strategic Approach for MHPSS and international standards (IASC, Sphere).
o Develop a comprehensive monitoring and evaluation framework for MHPSS programs, analyzing data trends and best practices with subsequent learning to inform MHPSS strategy and programming .
Supervisory responsibilities:
o Facilitate regular meetings to assist information sharing between the MHPSS staff, to ensure all MHPSS staff members are aware of project objectives and current work plans, and to provide the opportunity for feedback.
o Provide coaching, technical supervision, and on the job training to staff to develop ownership for MHPSS activities
o Assess the training needs of MHPSS staff and Health/MoH staff and ensure that appropriate training is conducted
o Support MH GAP-trained staff with referral and follow-up of cases requiring referral to Mental Health PHC consultation or specialised care
o Conduct clinical supportive supervision and on-the-job training to MHPSS staff.
Quality management:
o Promote and use the Medair operating procedures, ensuring that all standardised formats are used and guidelines are followed
o Ensure MHPSS activities are implemented in line with donor proposals and requirements and in accordance with Medair, donor, Ministry of Health, and international standards, i.e., Sphere, CHS, and IASC guidelines.
o Ensure accurate record keeping of all activities at the supported PHCCs.
o Submit required daily, weekly, and monthly reports. Carry out required quality checks according to the provided checklists
o Assist with the translation of MHPSS-related documents from English to Arabic and Arabic to English as required, especially medical or technical terms.
Communication, Coordination, and External Representation:
o Develop and maintain appropriate, regular, transparent, and supportive communication structures with the assigned MHPSS team, Medair in-country Health staff and GSO advisors, and other relevant stakeholders, to ensure good cooperation and partnerships
o Participate in Health Sector (in absence of Health & Nutrition PM), Protection Sector as appropriate, as well as in Medair internal trainings, and other working groups or meetings as required, representing Medair and feeding back to the MHPSS staff and broader team on relevant issues.
o Liaise with stakeholders providing MHPSS activities in the same location, esp. for referrals.
Financial Management
o Contribute to MHPSS activity workplans and budgets and monitor expenditure against assigned budget lines.
o Flag anticipated under- or overspending, resource gaps or changes in implementation needs to the Health and Nutrition Project Manager and manage any delegated expenditure within approved limits and procedures.
Medicines, Supplies and Equipment
o Identify and consolidate requirements for psychotropic medicines, medical supplies and equipment; coordinate timely requests with logistics, programme team, and relevant colleagues.
o Monitor stock availability of psychotropic medicines, storage, distribution and expiry dates at the supported PHCCs, promptly reporting shortages or other risks and supporting appropriate corrective action.
o Support and supervise the assigned MHPSS activities to meet the project objectives and within the allotted time frame, reporting promptly technical concerns to Health and Nutrition Project Manager (e.g., projected failure to meet objectives; increased beneficiary needs).
o Provide strong leadership of the assigned MHPSS activities, working to ensure both short and long-term positive impacts and outcomes for the beneficiaries and project staff.
o Contribute to the development and implementation of an appropriate and effective MHPSS strategy in close collaboration with the Health and Nutrition Project Manager.
o Set clear objectives and indicators for MHPSS activities in collaboration with the Health and Nutrition Project Manager.
o Conduct formal and on-the-job training to all relevant MHPSS staff.
o Continuously monitor and supervise MHPSS activities, evaluating progress through outputs and impacts using both quantitative and qualitative data involving the MHPSS team in analysis and taking appropriate action as needed to ensure continued progress.
o Provide input into the integration of beneficiary participation and accountability in all aspects of the project.
o Ensure accurate and timely reporting of all MHPSS activities according to Medair, donor, and other applicable timeframes and formats.
o Develop new proposals, linked to the assessed needs and gaps and the Medair country strategy, in conjunction with the Sr. MHPSS advisor at GSO.
o Develop the strategy and mechanisms to integrate mental health and psychosocial support into Medair programs in line with Medair’s global Strategic Approach for MHPSS and international standards (IASC, Sphere).
o Develop a comprehensive monitoring and evaluation framework for MHPSS programs, analyzing data trends and best practices with subsequent learning to inform MHPSS strategy and programming .
Supervisory responsibilities:
o Facilitate regular meetings to assist information sharing between the MHPSS staff, to ensure all MHPSS staff members are aware of project objectives and current work plans, and to provide the opportunity for feedback.
o Provide coaching, technical supervision, and on the job training to staff to develop ownership for MHPSS activities
o Assess the training needs of MHPSS staff and Health/MoH staff and ensure that appropriate training is conducted
o Support MH GAP-trained staff with referral and follow-up of cases requiring referral to Mental Health PHC consultation or specialised care
o Conduct clinical supportive supervision and on-the-job training to MHPSS staff.
Quality management:
o Promote and use the Medair operating procedures, ensuring that all standardised formats are used and guidelines are followed
o Ensure MHPSS activities are implemented in line with donor proposals and requirements and in accordance with Medair, donor, Ministry of Health, and international standards, i.e., Sphere, CHS, and IASC guidelines.
o Ensure accurate record keeping of all activities at the supported PHCCs.
o Submit required daily, weekly, and monthly reports. Carry out required quality checks according to the provided checklists
o Assist with the translation of MHPSS-related documents from English to Arabic and Arabic to English as required, especially medical or technical terms.
Communication, Coordination, and External Representation:
o Develop and maintain appropriate, regular, transparent, and supportive communication structures with the assigned MHPSS team, Medair in-country Health staff and GSO advisors, and other relevant stakeholders, to ensure good cooperation and partnerships
o Participate in Health Sector (in absence of Health & Nutrition PM), Protection Sector as appropriate, as well as in Medair internal trainings, and other working groups or meetings as required, representing Medair and feeding back to the MHPSS staff and broader team on relevant issues.
o Liaise with stakeholders providing MHPSS activities in the same location, esp. for referrals.
Financial Management
o Contribute to MHPSS activity workplans and budgets and monitor expenditure against assigned budget lines.
o Flag anticipated under- or overspending, resource gaps or changes in implementation needs to the Health and Nutrition Project Manager and manage any delegated expenditure within approved limits and procedures.
Medicines, Supplies and Equipment
o Identify and consolidate requirements for psychotropic medicines, medical supplies and equipment; coordinate timely requests with logistics, programme team, and relevant colleagues.
o Monitor stock availability of psychotropic medicines, storage, distribution and expiry dates at the supported PHCCs, promptly reporting shortages or other risks and supporting appropriate corrective action.
Qualifications
Education:
o Graduate from a recognized medical faculty with mental health training
o Certified trainer for PFA, and at least one other evidence-based approach (Self-Help+, Problem Management+, etc.)
Relevant experience :
o Minimum 9 years relevant post-graduate experience
o Experience implementing mental health/ psychosocial/ protection projects or activities
o Proven ability to train, coach, and supervise staff in MHPSS interventions
o Good numerical, report writing, and administration skills
o Experience in the design, monitoring and evaluation of MHPSS program activities.
Languages
• Arabic - fluent
• Good command of English
Computer
• Strong MS Excel, MS Word, and ODK
• Proficiency in data analysis and reporting
• Familiar with HMIS reporting
Organizational capacity
• Ability to organize clinics efficiently and orderly, coordinating team members and beneficiaries, identifying bottlenecks, and providing solutions
• Ability to work with community leaders to arrange clinic sites, access, and security
Team building
• Willingness to support others and to share workload
• Good training and coaching skills
• Aptitude for community mobilization and capacity-building
Adaptability
• Ability to work under pressure and manage personal stress levels
• Ability to plan work efficiently and delegate or fill gaps if needed
Problem solving & initiative
• Excellent problem-solving skills with a solution-oriented attitude
• Able to recognize and resolve team conflicts productively
Character
• Respectful attitude towards team members and beneficiaries
• Honest and dependable, with strong anti-fraud principles and high level of integrity
• Flexible in working hours
Communication skills
• Maintains clear and consistent communication with line manager and other team-members
• Willingness to listen and consider differing opinions
o Graduate from a recognized medical faculty with mental health training
o Certified trainer for PFA, and at least one other evidence-based approach (Self-Help+, Problem Management+, etc.)
Relevant experience :
o Minimum 9 years relevant post-graduate experience
o Experience implementing mental health/ psychosocial/ protection projects or activities
o Proven ability to train, coach, and supervise staff in MHPSS interventions
o Good numerical, report writing, and administration skills
o Experience in the design, monitoring and evaluation of MHPSS program activities.
Languages
• Arabic - fluent
• Good command of English
Computer
• Strong MS Excel, MS Word, and ODK
• Proficiency in data analysis and reporting
• Familiar with HMIS reporting
Organizational capacity
• Ability to organize clinics efficiently and orderly, coordinating team members and beneficiaries, identifying bottlenecks, and providing solutions
• Ability to work with community leaders to arrange clinic sites, access, and security
Team building
• Willingness to support others and to share workload
• Good training and coaching skills
• Aptitude for community mobilization and capacity-building
Adaptability
• Ability to work under pressure and manage personal stress levels
• Ability to plan work efficiently and delegate or fill gaps if needed
Problem solving & initiative
• Excellent problem-solving skills with a solution-oriented attitude
• Able to recognize and resolve team conflicts productively
Character
• Respectful attitude towards team members and beneficiaries
• Honest and dependable, with strong anti-fraud principles and high level of integrity
• Flexible in working hours
Communication skills
• Maintains clear and consistent communication with line manager and other team-members
• Willingness to listen and consider differing opinions
Salary and Benefits
As per MEDAIR Salary Scale .
About us
Medair is a humanitarian, non-governmental, non-profit organization with headquarters in Switzerland, founded in 1989 and currently working in 14 countries throughout the world.
We bring relief and recovery to people who are suffering in remote and devastated communities around the world. Medair helps communities to survive crisis, recover with dignity, and develop skills to build a better future in core areas Health and Nutrition, WASH (Water, Sanitation, Hygiene), Shelter/Infrastructure.
We bring relief and recovery to people who are suffering in remote and devastated communities around the world. Medair helps communities to survive crisis, recover with dignity, and develop skills to build a better future in core areas Health and Nutrition, WASH (Water, Sanitation, Hygiene), Shelter/Infrastructure.
Required employees number
1
Posted On
Nov 09, 2026
Expiry Date
Dec 09, 2026
Photo
Required
CV Language
English