Job ID
37215
Job Title
Specialist: Internet Service Provider - Corporate Affairs
To work for
MTN Syria
Country
Syria
City
Damascus
Field of Work
Telecommunications - IT Software/IT Security - Marketing
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Responsibilities:
*Manage ISP corporate services in coordination with concerned departments.
Monitor market status and competitors offered service for ISP corporate segment.
*Engage effectively in the annual business plan process for ISP corporate sector.
*Arrange direct contact, visit and follow up to the potential customers to offer ISP Corporate services.
*Arrange the technical support to install the service in the site according to the deal in coordination with concerned parties.
*Follow up customers inquires about the services in coordination with concerned departments.
*Handling customers complains about the service in coordination with concerned departments.
*Prepare plan illustrates the needed steps to close the deal with customer.
*Follow up deals progress with concerned departments to make sure that service will be delivered in defined time.
*Arrange suitable technical study and survey in cooperation with concerned parties to provide the needed technical offer for customers.
*Monitor the service and arrange reports about the status of current and new, ongoing customers.
*Maintain High quality service provided to the corporate customers and Enhance customer’s satisfaction and loyalty.
*Follow up the due payments with customers according to the deal.
*Develop service performance and generated revenue in accordance to corporate objectives and strategy.
*Arrange tasks requested from the upper management.
*Manage ISP corporate services in coordination with concerned departments.
Monitor market status and competitors offered service for ISP corporate segment.
*Engage effectively in the annual business plan process for ISP corporate sector.
*Arrange direct contact, visit and follow up to the potential customers to offer ISP Corporate services.
*Arrange the technical support to install the service in the site according to the deal in coordination with concerned parties.
*Follow up customers inquires about the services in coordination with concerned departments.
*Handling customers complains about the service in coordination with concerned departments.
*Prepare plan illustrates the needed steps to close the deal with customer.
*Follow up deals progress with concerned departments to make sure that service will be delivered in defined time.
*Arrange suitable technical study and survey in cooperation with concerned parties to provide the needed technical offer for customers.
*Monitor the service and arrange reports about the status of current and new, ongoing customers.
*Maintain High quality service provided to the corporate customers and Enhance customer’s satisfaction and loyalty.
*Follow up the due payments with customers according to the deal.
*Develop service performance and generated revenue in accordance to corporate objectives and strategy.
*Arrange tasks requested from the upper management.
Qualifications
* Bachelor Degree in IT Networking , Telecommunication
* Minimum 3 years of Experience in this filed
* Minimum 3 years of Experience in this filed
Salary and Benefits
as per MTN-Syria salary scale
About us
MTN Syria is the leading provider of mobile services, offering cellular network access and business solutions.
In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.
MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.
In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.
MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.
Required employees number
1
Posted On
Oct 29, 2023
Expiry Date
Nov 28, 2023