MONITORING, EVALUATION,ACCOUNTABILITY & LEARNING (MEAL) OFFICER

Syria

Analysis/Statistic - Humanitarian/Disasters

Finished or Exempted (For male)

KEY RESPONSIBILITIES
Job Responsibility # 1: Designing, Strengthening and management of MEAL system # Time 25%.
• Support in designing, improvement, and operationalization of the MEAL system.
• Support in setting up a MEAL System incorporating MEAL standards and guidelines including Oxfam Program Quality Standards.
• Promote the awareness and understanding of the shared responsibility of MEAL function among all staff members through communication, training, learning and development activities organization wide.
• Develop baseline and end-line assessment tools and methodologies for response project, including data collection instruments (e.g. survey questionnaires, focus group discussions, and key informant interviews), analysis plans and analytical reports.
• Support partners in designing of monitoring systems, and that data collection and analysis.
• Design and manage the databases with Information Management Officer to ensures the availability of all required information based on program/project performance indicators.
• Independently develop MEAL plans and review/update on a regular basis, in close coordination with sectoral teams and Oxfam’s partners.
• Work with the projects teams in implementing MEAL frameworks, processes, and tools, ensuring quality and consistency with Oxfam standards.
Job Responsibility # 2: Performance Monitoring and Reporting of all projects. # Time 25%.
• Monitoring the implementation of the response activities to ensure that they are on track and that the intended outcomes are being achieved. This involves collecting data, conducting assessments, and reporting on progress
• Support the implementation of Monitoring and Evaluation Plans in partnership with program/project team by regularly tracking progress on all targets and indicators, communicating progress, promoting learning, and advising corrective measures where necessary.
• Leads on analytical processes, including vulnerability analysis, post-distribution monitoring, M&E reporting, Communication to donors and the wider humanitarian community.
• Drawing on monitoring and analysis of key program performance and management indicators, provided professional input to management reports, including relevant sections of donor’s reports.
• Assess progress toward achieving objectives, ensure program compliance and effective implementation according to work plans, M&E plans, and proposals, providing recommendations for improvement.
• Maintain projects reporting, MEAL tools, tracking and reporting forms, monitoring reports, proposals, donor reports, evaluations, and other project information.
• Plan and develop processes for qualitative and quantitative data collection (gender disaggregated), developing tailored monitoring plan, operating database systems and outcome and impact measurement.
• Support in designing MEAL tools for the projects in-line with the CAMSA. The project MEAL system is expected to cover; quality, quantity and timeliness of all project activities and involve all stakeholders (including communities) in the monitoring process.
• Regular field monitoring visits to ensure quality and compliance with MEAL system.
• Act as a field focal point for the team on Oxfam’s beneficiary counting methodology and internal reporting processes.
Job Responsibility # 3: Management of Beneficiary Feedback and Accountability System # Time 15%.
• Managing complaint and feedback mechanism for the projects, including tracking of follow-up, ensuring adherence to agreed standards.
• To manage Feedback and Complaint Mechanism which facilitate beneficiaries/communities to register complaints and share feedback.
• Ensure that accountability indicators and standards are integrated into plans and operations of the project team.
• Provide support and training for other staff, at all levels of the organization, to improve their understanding of the concept of accountability, and how to apply it in their day-to-day work.
• Support Response lead, Advisors and Partner team to roll out participatory methods throughout the project cycle, to ensure that beneficiaries’ participation is meaningful.
• Encourage staff and management to engage in downward accountability, putting the most vulnerable children and adults in the communities where we work at the centre of what we do.
• Provide technical support for to include an accountability mechanism in every proposal.
• Produce clear and quality reports based on the data collected in SCTO and REAL time dashboards that demonstrate accountability and learning.
Job Responsibility # 4: Support and Capacity Building of Oxfam and partners staff on MEAL mechanism # Time 15%.
• Promote awareness and understanding of quality standards among program staff (including SPHERE standards, Core Humanitarian Standards [CHS] and Oxfam PQ Standards).
• Support and train Oxfam & Partner staff on MEAL tools/databases.
• Conduct CHS, FCRM session for Oxfam & partners staff.
• Provide technical support for projects to include an accountability mechanism at field level
• Undertake periodic monitoring and technical support visits to partner at field level to assess progress against agreed MEAL system and recommend corrective actions as appropriate.
• Work closely with partner MEAL staff or focal points and provide support as appropriate.
• Provide training to partners on accountability and support them in setting up own mechanisms.
Job Responsibility # 5: Design, conduct and facilitate learning mechanisms # Time 20%.
• Plan and coordinate project learning and reviews, evaluations to be conducted internally or externally as required by project M&E plan.
• Conduct quality control tests on all incoming data and supervise data entry and data cleaning/editing processes.
• Collect timely top-line output data from all projects to feed into Monthly report and monitoring system. Systemically check this data (for quality, consistency, issues related to use of data/conclusions etc), and follow-up/ provide feedback as necessary.
• Maintain a tracking spreadsheet for MEAL activities and events - baselines, assessments, reviews, PDMS’ evaluations etc.
• Analyse projects data to produce information as required by the project (output tracking, outcomes and impact, quality assurance, monitoring)
• Visit field areas to ensure quality and compliance with MEAL system.
• Conduct field monitoring and evaluation visit to target project areas to strengthen MEAL process
Coordinate and share learning related to MEAL practices and general best practices and lessons learnt across response teams and Partner team and encourage sharing of monitoring results both between and within sectoral teams.

• Competency in use of relevant technology systems (MS Office suite, Mobenze and Survey CTO skills)
• Very good knowledge in Monitoring, Evaluation, Accountability and Learning.
• Demonstrated experience of training and capacity building of different teams.
• Strong influencing and networking
• Fluency in Arabic and English (written and verbal)
• Data Management
• Good planning skills to include flexibility and adaptability
• Excellent follow up skills.
Desirable:
• Team working skills
• Flexibility under pressure and in response to changing needs
• Excellent project monitoring and quality control skills.
• Attention to details and strong quantitative and qualitative analytical skills
• Ability to keep clear and concise records and some knowledge of relevant statistical software would be highly desirable.
• Familiarity with the Core Humanitarian Standard is an advantage

Oxfam is an international confederation of 17 organizations networked together in more than 90 countries, as part of a global movement for change, to build a future free from the injustice of poverty.

In Syria :
While Oxfam has been present in the region since 1970, it began operating in Syria through its Damascus based presence in July 2013. Since then, Oxfam has been responding to both the urgent WASH needs for vulnerable people, and has been working on the rehabilitation of water systems in order to provide durable, more sustainable solutions to the affected populations. Interventions implemented under Oxfam's WASH Programme include: Provision of Acute Emergency Life-Saving WASH Services, Rehabilitation of Water Systems, Hygiene Promotion and Water Conservation, Capacity Building and Training, and Improved Emergency WASH Coordination. To date, Oxfam has been worked in 10 governorates, seeking out to over 2.5 million beneficiaries.

Nov 16, 2023

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