Job ID
40701
Job Title
Business Process Analyst
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Field of Work
IT Software/IT Security - IT Hardware - Engineering
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Meet with business process participants to understand actual process flows, gather requirements, and document processes’ definitions and attributes.
2. Analyze business procedures using business process mapping and reengineering tools and techniques.
3. Research and identify solutions that meet business owner needs.
4. Identify critical areas where the process performance can be improved including business recommendations and/or the utilization of automation & integrations.
5. Present accumulated information to stakeholders for further discussion.
6. Liaise between business owner and Business Process Automation team in order to guarantee clear understanding and correct application.
7. Monitor and measure the effectiveness of processes to ensure consistent value delivery.
8. Collaborate with other MIS/IT professionals throughout the development, testing and implementation of new and existing systems and technology.
9. Document business process modeling activities for future reference.
10. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
12. Contribute to the continuous improvement of Syriatel Quality Management System.
2. Analyze business procedures using business process mapping and reengineering tools and techniques.
3. Research and identify solutions that meet business owner needs.
4. Identify critical areas where the process performance can be improved including business recommendations and/or the utilization of automation & integrations.
5. Present accumulated information to stakeholders for further discussion.
6. Liaise between business owner and Business Process Automation team in order to guarantee clear understanding and correct application.
7. Monitor and measure the effectiveness of processes to ensure consistent value delivery.
8. Collaborate with other MIS/IT professionals throughout the development, testing and implementation of new and existing systems and technology.
9. Document business process modeling activities for future reference.
10. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
12. Contribute to the continuous improvement of Syriatel Quality Management System.
Qualifications
1. Education: Bachelor’s Degree in Computer Engineering / IT Engineering (Software/ Information Systems)/Business Administration is required.
2. Experience:2 Years of relevant experience are required
3. Professional Certification: ITIL Foundation/ BPM / eTOM are plus.
2. Experience:2 Years of relevant experience are required
3. Professional Certification: ITIL Foundation/ BPM / eTOM are plus.
Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Fair
2.3 Visio: Fair
3. Others: BPM, eTOM, ITIL are a plus
For Functional Competencies: Please refer to Position/Individual Objectives and Functional Competencies System.
1.1 Conversation: Fair
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Fair
2.3 Visio: Fair
3. Others: BPM, eTOM, ITIL are a plus
For Functional Competencies: Please refer to Position/Individual Objectives and Functional Competencies System.
Salary and Benefits
-
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
2
Posted On
Sep 12, 2024
Expiry Date
Oct 12, 2024
CV Language
English
