Job ID
42473

Job Title
IT Systems Administrator / ERP System Specialist

To work for
HAND - Human Aid and Development

Country
Syria

City
Damascus

Field of Work
IT Software/IT Security - IT Hardware

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
Key Responsibilities

Advanced System and Infrastructure Management

Design, implement, and maintain the organization's IT infrastructure, including servers, storage, and cloud-based solutions.

Create and manage domains, user accounts, groups, and organizational units within Active Directory.

Configure and manage virtual environments (e.g., VMware, Hyper-V).

Lead the deployment, configuration, and integration of ERP systems like ODOO with other IT systems, participate in testing, validation, and user acceptance phases to confirm that deliverables meet the defined objectives

Implement and oversee backup and disaster recovery plans to ensure data security and availability.

Optimize the performance of critical systems and proactively address potential issues.

Microsoft 365 and Cloud Administration

Serve as the Microsoft 365 Admin, managing accounts, licenses, and permissions for all staff.

Configure and secure Microsoft Teams, SharePoint, and Azure to enhance collaboration and productivity.

Develop automation workflows using Microsoft Power Automate to streamline operations.

Monitor cloud performance, ensuring secure access and scalability.

Network and Security Management

Design and maintain a robust network architecture, including LAN, WAN, VPN, and firewalls.

Implement and manage enterprise-level cybersecurity measures, such as endpoint protection, intrusion detection, and encryption.

Conduct regular security audits and vulnerability assessments to identify and address risks.

Develop and enforce IT security policies and procedures to comply with industry standards.

Database and Data Management

Manage the organization's main data systems, ensuring high availability, scalability, and integrity.

Oversee database design, maintenance, and optimization to support operational needs.

Implement data governance policies, including user access controls and compliance with data protection regulations.

Lead data migration and integration projects, ensuring seamless transitions between systems.

Strategic IT Planning and Leadership

Analyze the organization's IT needs and provide recommendations for improvements and upgrades.

Lead IT projects from conception to deployment, ensuring alignment with organizational goals.

Evaluate and implement new technologies to support the organization's growth and efficiency.

Train and mentor junior IT staff, fostering a culture of continuous learning and development.

Technical Support and Troubleshooting

Act as the final escalation point for complex IT issues.

Provide advanced support for employees and stakeholders in system-related tasks.

Develop comprehensive documentation and user manuals for IT systems and procedures.



Qualifications
Education:

Bachelor degree in Computer Science, Information Technology, or a related field. A Master degree or relevant certifications (e.g., MCSE, Azure Solutions Architect, CCNP) is preferred.

Experience:

Minimum of 7-10 years of experience in IT systems administration and infrastructure management.

Extensive experience with ERP systems like ODOO and cloud platforms like Microsoft 365.

Proven expertise in implementing and managing cybersecurity measures.
Technical Skills:

Advanced knowledge of system architecture, networking protocols, and virtualization technologies.

Knowledge of HTML, CSS, and JavaScript for a basic understanding of website structure and design.

Proficiency in cloud computing platforms (e.g., Microsoft Azure, AWS).

Strong experience with automation tools and scripting (e.g., PowerShell, Python).

Deep understanding of database management systems (e.g., MySQL, SQL Server).

Communication:

Excellent communication and interpersonal skills, with the ability to explain complex IT concepts to non-technical users.

Fluency in English; additional languages are a plus.

Other Requirements:

Strong leadership and project management skills.

Willingness to travel and work in dynamic, fast-paced environments.


Salary and Benefits
800- 1200$

About us
HAND Organization
Human aid and Development

Mission Statement:
As a local non-governmental organization in Lebanon, HAND is committed to supporting the most vulnerable and disadvantaged households. Our mission is to deliver sustainable solutions in education, food security, shelter, and hygiene, fostering resilience, dignity, and hope within our local communities.


Required employees number
1

Posted On
Mar 22, 2025

Expiry Date
Apr 21, 2025

CV Language
English

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