Job ID
43392
Job Title
People Engagement Associate
To work for
Innova
Country
Syria
City
Damascus
Field of Work
Administrative - Customer services
Job Type
Free Lancer
Military service
Not Specified
Minimum Education Level
Baccalaureate
Responsibilities
Vacancy Re-Advertisement
Who We Are
Innova is a non-profit organisation dedicated to economic empowerment through digital solutions. Our work sits within three flagship programmes: Digital Preparedness, Participation Entrepreneurship, and Research Solution Design.
The Opportunity
As Innova launches its projects in Syria, we need a young woman or man based in Syria who can deepen our day-to-day engagement with two key groups:
- Participants already enrolled in our programmes
- Prospective participants who want to join
The new team-member will create genuine added value by keeping these audiences actively involved in Innov work contributing to project design, delivery, follow-up, and evaluation. That means communicating directly (often with large numbers of young people) and ensuring information flows smoothly to and from them via the channels they use most social media, messaging apps, and in-person events while coordinating closely with Innova Programme Management Team.
Because Innova’s operations are largely virtual rather than tied to a physical centre, we place special weight on personal qualities: positive, empathetic, and highly effective communication.
What You Will Do
- Reach out to Syrian youth invite them, message them, and involve them in every stage of Innova activities:
o Before projects start: co-design and scoping
o During delivery: sharing practical information on training sessions and attending them yourself
o After delivery: ensuring post-activity evaluations and follow-up engagement are completed
- Maintain an active presence online and face-to-face within youth communities, making sure the link between Innova and its Syrian audience stays strong and productive.
Performance Indicator
Your primary KPI: At least 70 % of activity participants report that they were effectively engaged and received all essential information from Innova.
About You
- Natural communicator who excels at drawing new people into organised activities.
- Visible presence in Syrian youth circlesboth online and offline. (Please showcase this in your CV or the application form: links to social accounts, or verifiable descriptions of community involvement.)
- Use empathy and authenticity to make our digital presence feel personal, safe, and supportive.
- Translate our work into messages that are clear, simple, and sensitive to people contexts always inclusive, always thoughtful, always people-first.
- Growth-oriented: keen to explore digital tools, including AI, to serve our communities better; you learn and share knowledge continuously.
- Collaborative adaptable: ready to cope with logistical challenges such as internet outages and to adjust your approach as needed.
- Able to work effectively with programme teams, adding value on curriculum design and platform choices, especially around language-support needs.
- Resident in Syria (essential due to the nature of the role).
Practical Details
- After the application deadline, Innova will shortlist candidates. Those with the highest-rated profiles will be invited to an interview to discuss commitment (e.g., weekly hours).
- Engagement is via a freelance service contract.
- We move fast—be prepared to join and adapt quickly.
- Preferred start date: around mid-July 2025.
Working with Innova
Joining Innova means adhering to our internal Code of Conduct, policies, and procedures.
Our commitment to you: Innova is an equal-opportunity employer. We are proud of our inclusive culture and welcome all qualified applicants regardless of gender, age, race, religion, disability, or any other characteristic.
Important Information for Applicants
1. Feedback & Complaints Mechanism
We strive for a fair, transparent recruitment process. If you have any feedback on your experience or wish to lodge a complaint, please write to feedback-. All messages are treated with respect and confidentiality.
2. Misconduct Reporting
We are committed to a safe and respectful environment throughout recruitment. If you witness or experience misconduct, discrimination, harassment, or unethical behaviour during your application or related interactions with Innova, report it immediately to feedback- Your report will be handled in strict confidence, and no retaliation will occur for raising legitimate concerns.
3. Data Privacy Statement
Innova is committed to protecting your privacy and the security of your personal information. All data collected during recruitment will be processed and stored confidentially, solely for assessing your suitability for this role. We will not share your personal information with third parties without your explicit consent unless legally required. Application data will be retained for a reasonable period in line with our data-retention policies and then securely disposed of.
We look forward to receiving your application and hopefully welcoming you to the Innova community.
Who We Are
Innova is a non-profit organisation dedicated to economic empowerment through digital solutions. Our work sits within three flagship programmes: Digital Preparedness, Participation Entrepreneurship, and Research Solution Design.
The Opportunity
As Innova launches its projects in Syria, we need a young woman or man based in Syria who can deepen our day-to-day engagement with two key groups:
- Participants already enrolled in our programmes
- Prospective participants who want to join
The new team-member will create genuine added value by keeping these audiences actively involved in Innov work contributing to project design, delivery, follow-up, and evaluation. That means communicating directly (often with large numbers of young people) and ensuring information flows smoothly to and from them via the channels they use most social media, messaging apps, and in-person events while coordinating closely with Innova Programme Management Team.
Because Innova’s operations are largely virtual rather than tied to a physical centre, we place special weight on personal qualities: positive, empathetic, and highly effective communication.
What You Will Do
- Reach out to Syrian youth invite them, message them, and involve them in every stage of Innova activities:
o Before projects start: co-design and scoping
o During delivery: sharing practical information on training sessions and attending them yourself
o After delivery: ensuring post-activity evaluations and follow-up engagement are completed
- Maintain an active presence online and face-to-face within youth communities, making sure the link between Innova and its Syrian audience stays strong and productive.
Performance Indicator
Your primary KPI: At least 70 % of activity participants report that they were effectively engaged and received all essential information from Innova.
About You
- Natural communicator who excels at drawing new people into organised activities.
- Visible presence in Syrian youth circlesboth online and offline. (Please showcase this in your CV or the application form: links to social accounts, or verifiable descriptions of community involvement.)
- Use empathy and authenticity to make our digital presence feel personal, safe, and supportive.
- Translate our work into messages that are clear, simple, and sensitive to people contexts always inclusive, always thoughtful, always people-first.
- Growth-oriented: keen to explore digital tools, including AI, to serve our communities better; you learn and share knowledge continuously.
- Collaborative adaptable: ready to cope with logistical challenges such as internet outages and to adjust your approach as needed.
- Able to work effectively with programme teams, adding value on curriculum design and platform choices, especially around language-support needs.
- Resident in Syria (essential due to the nature of the role).
Practical Details
- After the application deadline, Innova will shortlist candidates. Those with the highest-rated profiles will be invited to an interview to discuss commitment (e.g., weekly hours).
- Engagement is via a freelance service contract.
- We move fast—be prepared to join and adapt quickly.
- Preferred start date: around mid-July 2025.
Working with Innova
Joining Innova means adhering to our internal Code of Conduct, policies, and procedures.
Our commitment to you: Innova is an equal-opportunity employer. We are proud of our inclusive culture and welcome all qualified applicants regardless of gender, age, race, religion, disability, or any other characteristic.
Important Information for Applicants
1. Feedback & Complaints Mechanism
We strive for a fair, transparent recruitment process. If you have any feedback on your experience or wish to lodge a complaint, please write to feedback-. All messages are treated with respect and confidentiality.
2. Misconduct Reporting
We are committed to a safe and respectful environment throughout recruitment. If you witness or experience misconduct, discrimination, harassment, or unethical behaviour during your application or related interactions with Innova, report it immediately to feedback- Your report will be handled in strict confidence, and no retaliation will occur for raising legitimate concerns.
3. Data Privacy Statement
Innova is committed to protecting your privacy and the security of your personal information. All data collected during recruitment will be processed and stored confidentially, solely for assessing your suitability for this role. We will not share your personal information with third parties without your explicit consent unless legally required. Application data will be retained for a reasonable period in line with our data-retention policies and then securely disposed of.
We look forward to receiving your application and hopefully welcoming you to the Innova community.
Qualifications
Recommended Qualifications
Education:
Bachelor's degree in Communications, Social Sciences, Community Development, Education, Psychology, or a related field. (Fresh graduates are welcome if they show strong community engagement.)
Experience:
Prior experience in community outreach, youth engagement, or training coordination is highly preferred.
Familiarity with NGO work in Syria or youth programs is an asset.
Skills Competencies:
Excellent written and verbal communication skills in Arabic; basic English proficiency is a plus.
Confident using social media platforms (e.g., Facebook, WhatsApp, Telegram, Instagram) to communicate and engage with youth.
Comfortable with digital tools and willing to explore new platforms, including AI-based tools.
Able to work independently and take initiative in coordinating outreach.
Strong sense of empathy and cultural sensitivity.
Flexibility to work in changing conditions (e.g., unstable internet or electricity).
Good organizational and time management skills.
Other Requirements:
Must be currently residing in Syria.
Able to attend local events or meet participants in-person when needed.
Availability to begin work around mid-July 2025.
Access to a reliable internet connection and communication device.
Education:
Bachelor's degree in Communications, Social Sciences, Community Development, Education, Psychology, or a related field. (Fresh graduates are welcome if they show strong community engagement.)
Experience:
Prior experience in community outreach, youth engagement, or training coordination is highly preferred.
Familiarity with NGO work in Syria or youth programs is an asset.
Skills Competencies:
Excellent written and verbal communication skills in Arabic; basic English proficiency is a plus.
Confident using social media platforms (e.g., Facebook, WhatsApp, Telegram, Instagram) to communicate and engage with youth.
Comfortable with digital tools and willing to explore new platforms, including AI-based tools.
Able to work independently and take initiative in coordinating outreach.
Strong sense of empathy and cultural sensitivity.
Flexibility to work in changing conditions (e.g., unstable internet or electricity).
Good organizational and time management skills.
Other Requirements:
Must be currently residing in Syria.
Able to attend local events or meet participants in-person when needed.
Availability to begin work around mid-July 2025.
Access to a reliable internet connection and communication device.
Specific Vacancy Requirements
-
Salary and Benefits
In accordance with the organization's salary scale
About us
Innova is a non-profit organization that is dedicated to do economically empower people through digital instruments.
At Innova we deliver our mission through three framework programs:
- Digital Preparedness Program: through which we expose young minds to mostly-needed digital knowledge, skills, and mindset, combined with topic-specific language support. This program also improves young people's access to necessary digital devices to ensure sustainable digital preparedness.
- Digital Participation Entrepreneurship Program: which is dedicated to fostering multifaceted youth participation in a digital-first era. Whether their ideas center around economic, social, or civic bases, or they are willing to explore employment journeys, we provide the development instruments and connect them directly to enabling ecosystems.
- Research & Solution Design Program: which empowers youth as active knowledge creators and meaningful solution shapers. It connects researchers with young research enthusiasts, to develop human-centered knowledge, solutions, and recommendations.
We are a rights-oriented, equal-opportunity employer. We are proud of our inclusive culture and welcome all qualified applicants regardless of gender, age, race, religion, disability, or any other characteristic.
At Innova we deliver our mission through three framework programs:
- Digital Preparedness Program: through which we expose young minds to mostly-needed digital knowledge, skills, and mindset, combined with topic-specific language support. This program also improves young people's access to necessary digital devices to ensure sustainable digital preparedness.
- Digital Participation Entrepreneurship Program: which is dedicated to fostering multifaceted youth participation in a digital-first era. Whether their ideas center around economic, social, or civic bases, or they are willing to explore employment journeys, we provide the development instruments and connect them directly to enabling ecosystems.
- Research & Solution Design Program: which empowers youth as active knowledge creators and meaningful solution shapers. It connects researchers with young research enthusiasts, to develop human-centered knowledge, solutions, and recommendations.
We are a rights-oriented, equal-opportunity employer. We are proud of our inclusive culture and welcome all qualified applicants regardless of gender, age, race, religion, disability, or any other characteristic.
Required employees number
1
Posted On
Jul 01, 2025
Expiry Date
Jul 31, 2025
Photo
Required
CV Language
English
