Community-based Protection Officer

Syria

Social Services - Humanitarian/Disasters

Not Specified

- Plan, coordinate, supervise and manage community-based protection activities, in coordination with the Technical Manager Protection, and in adherence to INTERSOS community-based protection guidelines, ensuring the step-by-step process is implemented according to its principles
- Ensure qualitative and timely planning, implementation, monitoring and evaluation of INTERSOS community-based protection activities in compliance with standards, tools and localization principles
- Lead protection risk analysis and community mapping exercises in the community, in line with INTERSOS community-based protection guidelines and protection analysis framework, to inform design and implementation of community-based protection process
- Conduct Asset Mapping in the community in order to map Community strengths, assets, resources and allies
- Participate in the recruitment of outreach workers/volunteers, build capacity on core protection principles and standards, and provide feedback on staff performance and areas for growth and professional development
- Provide supervision, technical guidance and support to outreach workers/volunteers, in the planning and implementation of participatory community activities, in the communication with communities in line with INTERSOS community-based protection guidelines
- Lead on the development of capacity building material, as needed and requested by communities, ensuring they are context appropriate and in line with community plans
- Develop Awareness material based on local culture and traditions on topics identified through Protection Risk Analysis done with the community
- Review data and information collected during the implementation of community-based protection activities and ensure timely development and submission of weekly, monthly, and quarterly reports and/or as requested
- Ensure community safe spaces like WGFS /CFS are run as per internal and international guidelines ensuring safety and security and community considerations are respected.
- Conduct and lead community dialogues, Gender discussions, Protection Awareness and Engaging with Men and Boys in the community with respect to Community culture and context.
Lead the formation of Community Based Protection Networks / Committee’s and work with the Project Program Manager to build Capacity for them
- Identify and map existing community groups and CBOs and support the Project Manager in identifying the most suitable partnerships
- Ensure good relationships with partner CBOs and be responsible for their capacity building
- Serve as Focal point for CBOs and Community groups/ Committees on Community Led Initiatives and ensure the initiatives are delivered in accordance with the Protection principles and internal SOPs
- Provide regular technical feedback and advice to the Technical Protection Manager, highlighting gaps, challenges, best practices and lessons learned of community-based protection activities to inform programming
- Conduct regular field monitoring of activities within communities, ensuring process is in line with agreed community partnerships
- Establish and maintain collaborative relations with relevant stakeholders working in targeted communities, and ensure linkages are made across existing community-based structures and others as needed to maximize impact
- Proactively participate in relevant working groups and coordination meetings related to community-based protection and promote INTERSOS positioning and values on working with communities on protection
- Establish feedback mechanisms with communities, ensuring participation and inclusion of all groups
Ensure outreach workers/volunteers are trained in Safeguarding, PSEA and conduct regular refresher training as needed

Specific Duties:
- Plan and design the Community Based PSS activities in collaboration with the Specialists, the Technical Manager - Protection and all the team members, according to INTERSOS guidelines on PSS activities
- Ensure PSS workers have the appropriate resources necessary for conducting group activities
- Ensure all Community spaces - WGFS/ CFS are designed as per internal and international guidelines and collaborate with CBPO in the establishment of the same
- Ensure that the Guidance and advice provided by the MHPSS specialist and Project Program Manager are followed by the team and provide feedback to them
- Ensure that the PSS needs of the community are properly assessed, mapped and analyzed and work with the Technical Manager - Protection and MHPSS specialists - to fine tune our intervention to address the needs
- Ensure all tools for assessment and measuring impact are used properly by the team
- Ensure the MHPSS Platform is updated on an ongoing basis; review entries and highlight any discrepancies to the Technical Manager - Protection or Program manager
- Ensure the Referral Database is updated on a weekly basis and submitted to the Project Manager
- Ensure proper storage of sensitive data through the correct use of internal databases
- Assist the Technical Manager - Protection in planning and delivering capacity building training sessions on community-based approach topics
- Receive external and internal referrals in line with set criteria and allocate them amongst Psychologists/PSS workers; ensure that referring agencies receive timely feedback on actions taken, when necessary and appropriate in light of confidentiality requirements.

Personal Requirements:
- Excellent interpersonal skills and ability to work and integrate in a multicultural team.
- Excellent communication skills and ability to tailor style to suit a variety of audiences.
- Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks.
- Solid time-management skills, resourcefulness and attention to details.
- Flexibility and adaptability; Ability to work under pressure.
Initiative
- Strong analytical and practical problem-solving skills
- Decision making
- Leadership; Developing and motivating others
- Strategic thinking
- Driving and achieving results
- Humanitarian motivation and commitment to INTERSOS values
- Respect of INTERSOS policies and procedures

A humanitarian organization that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.

With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.

Mar 12, 2026

English