MEAL Manager

Syria

Analysis/Statistic - Humanitarian/Disasters

Not Specified

Monitoring and Evaluation:
- Support the MEAL advisor in developing and reviewing the mission MEAL strategy, in accordance with INTERSOS standards
- Provide relevant inputs in the development of indicators and means of measurement in the project’s proposal design and planning phases (log frame, indicators definition, MEAL and Accountability Plans) ensuring that MEAL is an integral part of the project life cycle and that resources are included in proposal development
- Participate in the development, update and implementation of assessment and participatory monitoring and evaluation tools and processes.
- Facilitate accurate data collection and effective communication of monitoring information as per agreed objectives ensuring accountability to donors, clusters, and beneficiaries
- Follow-up with the MEAL staff on the timely implementation of the surveys (PDMs and other surveys/exercises, etc.) in the field locations as per the MEAL plans
- Promote all aspects of the MEAL sector to support the creation of an organizational culture, promoting quality programming and ensuring the MEAL system is understood and supported at mission level.
- Respect and promote INTERSOS policies and report to Head of Mission any non-respect of policies amongst the teams or partners
- Train the MEAL staff on the proper use of monitoring tools and support them in the data analysis
- Participate in regular meetings with program team to follow-up on program implementation and adapt MEAL activities accordingly
- Conduct regular technical support field visits to project sites to support the MEAL staff and projects teams in monitoring ongoing projects
- Ensure that MEAL soft and hard versions of tools and files are properly archived, secured and easily accessible as per the mission’s related standard procedures
- Support the MEAL staff in formulating recommendations to improve the activities and on the follow-up of recommendations
- In collaboration with the MEAL advisor, develop learning tools and promote learning workshops and exercises with Programmes and MEAL teams

Data management:
- Revise and approve project DB produced by the MEAL staff, Technical Coordinators, and National Programme Managers at the beginning of each project
- Support IM and program teams in creation of data collection tools, when needed, and in the analysis and systematic collection of data for the projects
- Develop and improve dashboards as requested by the MEAL advisor and the Programmes team, in collaboration with the IM staff
- Ensure regular update of the indicators in the projects’ DB and report project indicators to clusters and other relevant stakeholders as needed

Accountability:
- In collaboration with the MEAL staff, ensure the strengthening and development of quality MEAL activities and effective and sustainable accountability mechanisms, including complaint and feedback mechanism for beneficiaries, stakeholders and donors
- In coordination with the MEAL advisor, Head of Mission and HQ Internal Auditor develop, refine, follow-up, systematically analyse and provide feedback on the mission’s Complaint Feedback and Response Mechanism (CFRM)
- Ensure respect of cross-cutting themes (gender, vulnerable categories, data protection, etc.) across MEAL activities and that the community engagement is done in an appropriate and respectful manner, managing expectations and providing a transparent client-oriented service
- In collaboration with other MEAL staff, ensure staff are regularly trained on AAP and the available CFRM
- Assist in conducting investigations related to complaints by producing all relevant investigation documents, as needed.

Reporting:
- Provide regular reports on the progress of the MEAL activities. - Prepare and submit quality reports ensuring high accuracy, comprehensive and well documented
- Support and review the reports drafted by the MEAL staff formulating recommendations to improve the activities, and the follow-up of the recommendations
- Provide written reports for the MEAL advisor and Head of Mission on field visits
- Support the Programme Coordinator in the production of high-quality analysis reports to illustrate INTERSOS’ impact, including evidence of good practice and replicable programmes, and ensure that they are communicated appropriately

People management:
- Plan and supervise, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his responsibility in order to ensure both the sizing and the amount of knowledge required and to improve people's capabilities.
- Manage MEAL staff, monitoring and supporting them Organise weekly meetings with the staff
- Identify training needs for the staff under his direct management.
- Promote the use of learning systems and events in coordination with the different departments and SMT
- Train MEAL staff or any other program staff on MEAL system, activities and tools. Train programme team on MEAL activities, if required
- Ensure monthly planning of the MEAL team and report about the progresses to the HoM

- Only shortlisted candidates will be contacted

A humanitarian organization that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.

With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.

May 31, 2026

English