Job ID
49289
Job Title
Psychosocial Support Worker
To work for
Terre des hommes Foundation - Switzerland
Country
Syria
City
Hamah
Field of Work
Operations - Social Services - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
About the Job
~~~~~~~~~~~~~~
The protection case worker is part of the protection program in Tdh-L and operates under the direct line management of the Senior Project Officer and receives ongoing technical guidance and coaching from both the Field MHPSS Officer and the Field Child Protection (CP) Officer.
The protection case worker plays a key role in supporting the effective implementation of child protection and MHPSS activities, including Managing caseloads under case management, facilitating MHPSS sessions, managing child friendly spaces and conducting protection monitoring activities.
Responsibilities:
~~~~~~~~~~~~~~~~~~
MHPSS Case Management:
---------------------
·Manage an active caseload, including conducting intake and assessment interviews with children and caregivers, and developing tailored case plans based on identified needs.
·Coordinate and manage referrals to external service providers, maintain up-to-date service mapping, follow up on referrals, and accompany beneficiaries when required.
·Provide continuous psychosocial support, building trust-based relationships with children and families while strictly adhering to confidentiality protocols.
·Support procurement and administrative processes related to case management, ensuring compliance with procedures and safeguarding standards.
·Proactively Participate in multidisciplinary case conferences, case reviews, and supervision sessions, and seek technical guidance from the Child Protection or MHPSS Officer on complex or high-risk cases.
·Ensure accurate and timely data entry into the case management information system, and maintain secure and organized case file documentation.
Non-specialised MHPSS and Child Protecon activities
-----------------------------------------------------
·Facilitate non-specialised structured group MHPSS sessions for adults and children in the CFS or through mobile approaches.
·Facilitate sessions for youth clubs and community child protection committees under the technical guidance of the Child Protection officer.
·Facilitating unstructured recreational activities with children and youth. Ensure that all games and equipment are accounted for and stored securely at the end of the day.
·Support the Child Protection Committees in developing the initiatives and leading the initiatives processes.
·Responsible for timely and accurate data entry in Tdh-L databases and trackers on beneficiary figures, filing of relevant files and documents. Responsible for strict adherence to data
protection standards while registering, documenting and filing documents and data related to beneficiaries.
·Identify the children at risk or experiencing psychosocial distress during MHPSS and Child Protection activities, conduct comprehensive assessments, provide appropriate nonspecialized
MHPSS interventions, and ensure referral to specialized services for cases requiring advanced mental health or protection interventions.
Individual MHPSS Counselling and referrals:
--------------------------------------------
Under the close supervision of the MHPSS Specialist (CO) and the MHPSS officer:
·Conduct individual MHPSS assessments of cases (children, youth or adults) with mild to moderate symptoms.
·Develop case and treatment plans together with the child/caregivers
·Provide individual psychotherapy sessions or support with referrals to specialised MHPSS providers as per the case plan validated by the MHPSS officer.
·Facilitate focused and structured MHPSS sessions for children and caregivers with moderate MHPSS symptoms.
Protection Monitoring
----------------------
·Conducts Protection monitoring interviews, including individual interviews, focus group discussions and key informant interviews with communities using standardised tools
developed by Tdh and the Protection Cluster.
·Accurately transcribes the interviews in KOBO and ensures timely submission.
·Support with the immediate referral of cases at heightened risk that may be identified through protection monitoring activities, as per Tdh-L Standard Operating Procedures.
·Proactively informing the Senior Project Officer of any new trends, alarming protection risks observed in the communities.
Management of Child Friendly Spaces (CFS)
------------------------------------------
·Support the Child Prtoection officer in the recruitment of community volunteers including initial screening and administering the tests as well as final selection of candidates.
·Based on instructions from the CP and MHPSS officers, lead on the day-to-day management of the community volunteers including organising weekly coordinaon meetings, assigning tasks, coordinating outreach and awareness raising activities within the communities, coaching and mentoring of volunteers.
·Supporting the CP officer in the identification and assessment of suitable facilities for the establishment of CFS, that adhere to child safeguarding standards.
·Proactively lead in mapping out available services in all operational locations. This may include conducting new service mapping in new areas where Tdh is implementing activities as
well as ensuring service mapping is updated in ongoing locations.
·Submit monthly reports of the protection acvies to Senior Project Officer and MHPSS Officer.
~~~~~~~~~~~~~~
The protection case worker is part of the protection program in Tdh-L and operates under the direct line management of the Senior Project Officer and receives ongoing technical guidance and coaching from both the Field MHPSS Officer and the Field Child Protection (CP) Officer.
The protection case worker plays a key role in supporting the effective implementation of child protection and MHPSS activities, including Managing caseloads under case management, facilitating MHPSS sessions, managing child friendly spaces and conducting protection monitoring activities.
Responsibilities:
~~~~~~~~~~~~~~~~~~
MHPSS Case Management:
---------------------
·Manage an active caseload, including conducting intake and assessment interviews with children and caregivers, and developing tailored case plans based on identified needs.
·Coordinate and manage referrals to external service providers, maintain up-to-date service mapping, follow up on referrals, and accompany beneficiaries when required.
·Provide continuous psychosocial support, building trust-based relationships with children and families while strictly adhering to confidentiality protocols.
·Support procurement and administrative processes related to case management, ensuring compliance with procedures and safeguarding standards.
·Proactively Participate in multidisciplinary case conferences, case reviews, and supervision sessions, and seek technical guidance from the Child Protection or MHPSS Officer on complex or high-risk cases.
·Ensure accurate and timely data entry into the case management information system, and maintain secure and organized case file documentation.
Non-specialised MHPSS and Child Protecon activities
-----------------------------------------------------
·Facilitate non-specialised structured group MHPSS sessions for adults and children in the CFS or through mobile approaches.
·Facilitate sessions for youth clubs and community child protection committees under the technical guidance of the Child Protection officer.
·Facilitating unstructured recreational activities with children and youth. Ensure that all games and equipment are accounted for and stored securely at the end of the day.
·Support the Child Protection Committees in developing the initiatives and leading the initiatives processes.
·Responsible for timely and accurate data entry in Tdh-L databases and trackers on beneficiary figures, filing of relevant files and documents. Responsible for strict adherence to data
protection standards while registering, documenting and filing documents and data related to beneficiaries.
·Identify the children at risk or experiencing psychosocial distress during MHPSS and Child Protection activities, conduct comprehensive assessments, provide appropriate nonspecialized
MHPSS interventions, and ensure referral to specialized services for cases requiring advanced mental health or protection interventions.
Individual MHPSS Counselling and referrals:
--------------------------------------------
Under the close supervision of the MHPSS Specialist (CO) and the MHPSS officer:
·Conduct individual MHPSS assessments of cases (children, youth or adults) with mild to moderate symptoms.
·Develop case and treatment plans together with the child/caregivers
·Provide individual psychotherapy sessions or support with referrals to specialised MHPSS providers as per the case plan validated by the MHPSS officer.
·Facilitate focused and structured MHPSS sessions for children and caregivers with moderate MHPSS symptoms.
Protection Monitoring
----------------------
·Conducts Protection monitoring interviews, including individual interviews, focus group discussions and key informant interviews with communities using standardised tools
developed by Tdh and the Protection Cluster.
·Accurately transcribes the interviews in KOBO and ensures timely submission.
·Support with the immediate referral of cases at heightened risk that may be identified through protection monitoring activities, as per Tdh-L Standard Operating Procedures.
·Proactively informing the Senior Project Officer of any new trends, alarming protection risks observed in the communities.
Management of Child Friendly Spaces (CFS)
------------------------------------------
·Support the Child Prtoection officer in the recruitment of community volunteers including initial screening and administering the tests as well as final selection of candidates.
·Based on instructions from the CP and MHPSS officers, lead on the day-to-day management of the community volunteers including organising weekly coordinaon meetings, assigning tasks, coordinating outreach and awareness raising activities within the communities, coaching and mentoring of volunteers.
·Supporting the CP officer in the identification and assessment of suitable facilities for the establishment of CFS, that adhere to child safeguarding standards.
·Proactively lead in mapping out available services in all operational locations. This may include conducting new service mapping in new areas where Tdh is implementing activities as
well as ensuring service mapping is updated in ongoing locations.
·Submit monthly reports of the protection acvies to Senior Project Officer and MHPSS Officer.
Qualifications
·Education: University degree in Psychology (mandatory).
·Experience:1-2 years of relevant experience,
·Demonstrated experience in working with children, adolescents and adult.
·Experience in working in the humanitarian sector and/or with vulnerable groups is an advantage.
·Demonstrated experience in facilitating activities for children, adolescents and adults of different age groups: psychosocial, and group-based interventions.
·Experience n MHPSS counselling and case management is a strong advantage.
·Language: Arabic Speaker (full professional fluency), Familiarity with English is an advantage.
Computer skills: Familiarity with the Microsoft office and other packages.
·Experience:1-2 years of relevant experience,
·Demonstrated experience in working with children, adolescents and adult.
·Experience in working in the humanitarian sector and/or with vulnerable groups is an advantage.
·Demonstrated experience in facilitating activities for children, adolescents and adults of different age groups: psychosocial, and group-based interventions.
·Experience n MHPSS counselling and case management is a strong advantage.
·Language: Arabic Speaker (full professional fluency), Familiarity with English is an advantage.
Computer skills: Familiarity with the Microsoft office and other packages.
Specific Vacancy Requirements
Deadline to apply 11/07/2026
Salary and Benefits
As per Terre des hommes Foundation - Switzerland Salary Scale for staff under national contracts
About us
Terre des hommes (Tdh) is the leading Swiss organization for children's aid. Through our health, protection, and emergency relief programs, we provide assistance to over four million children and their families in around 40 countries each year.
Terre des hommes (Tdh) opened its Syria mission in 2021 and dedicated to improving the lives of vulnerable children and their families in Syria. Through our projects, we provide essential healthcare, education, and protection to those affected by conflict and crisis.
Terre des hommes (Tdh) opened its Syria mission in 2021 and dedicated to improving the lives of vulnerable children and their families in Syria. Through our projects, we provide essential healthcare, education, and protection to those affected by conflict and crisis.
Required employees number
1
Posted On
Jun 26, 2026
Expiry Date
Jul 26, 2026
CV Language
English
