Job ID
49305
Job Title
Community Manager – Syria
To work for
nsave.inc
Country
Syria
City
Damascus
Field of Work
Marketing - Customer services - Sales/Distribution
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Not matter
Responsibilities
As our Community Manager – Syria, you will be responsible for building, growing, and nurturing nsave's user community in Syria. You will be the voice of nsave in local online spaces — managing community channels, driving engagement, responding to user questions, and creating a sense of belonging and trust around the nsave brand.
You will work closely with nsave's Growth, Customer Support, and Marketing teams to ensure community feedback informs product decisions, that users feel heard and supported, and that community-driven initiatives contribute directly to growth. This is a people-first, high-engagement role for someone who is passionate about community building and understands Syrian digital culture.
You will work closely with nsave's Growth, Customer Support, and Marketing teams to ensure community feedback informs product decisions, that users feel heard and supported, and that community-driven initiatives contribute directly to growth. This is a people-first, high-engagement role for someone who is passionate about community building and understands Syrian digital culture.
Qualifications
- Experience managing online communities, social media channels, or customer engagement — particularly in Arabic-speaking markets.
- Strong written communication skills in Arabic, with the ability to engage authentically in Syrian dialect.
- Familiarity with community platforms such as Telegram, WhatsApp, Facebook Groups, and Discord.
- Experience in startups, fintech, or tech companies is a strong plus.
- Understanding of Syria's digital landscape, freelancer economy, and user communities is a significant advantage.
- Ability to work independently, manage multiple channels, and respond quickly in a fast-moving environment.
- Strong written communication skills in Arabic, with the ability to engage authentically in Syrian dialect.
- Familiarity with community platforms such as Telegram, WhatsApp, Facebook Groups, and Discord.
- Experience in startups, fintech, or tech companies is a strong plus.
- Understanding of Syria's digital landscape, freelancer economy, and user communities is a significant advantage.
- Ability to work independently, manage multiple channels, and respond quickly in a fast-moving environment.
Specific Vacancy Requirements
- Build and manage community channels: Own nsave's community presence in Syria across Telegram, WhatsApp, Facebook, and other relevant platforms — keeping channels active, organised, and welcoming.
- Drive engagement and trust: Create and facilitate conversations, Q&A sessions, product updates, and community events that build trust and loyalty among Syrian users.
- Be the voice of the user: Collect and relay community feedback, feature requests, and pain points to the Product, Growth, and Customer Support teams to inform decisions.
- Support user onboarding and education: Help new users understand nsave's products and features through community-driven guides, FAQs, and peer-to-peer support.
- Moderate and protect the community: Enforce community guidelines, manage disputes, and ensure channels remain safe, respectful, and productive.
- Contribute to community-led growth: Identify and empower community advocates, support referral campaigns, and develop initiatives that turn engaged users into ambassadors.
- Drive engagement and trust: Create and facilitate conversations, Q&A sessions, product updates, and community events that build trust and loyalty among Syrian users.
- Be the voice of the user: Collect and relay community feedback, feature requests, and pain points to the Product, Growth, and Customer Support teams to inform decisions.
- Support user onboarding and education: Help new users understand nsave's products and features through community-driven guides, FAQs, and peer-to-peer support.
- Moderate and protect the community: Enforce community guidelines, manage disputes, and ensure channels remain safe, respectful, and productive.
- Contribute to community-led growth: Identify and empower community advocates, support referral campaigns, and develop initiatives that turn engaged users into ambassadors.
Salary and Benefits
This role is offered on a freelance / independent contractor basis. Contractors are not employees of nsave and are responsible for their own taxes, insurance, and statutory obligations.
About us
nsave is a fintech company headquartered in London. Founded by Amer Baroudi and Abdallah AbuHashem, our vision is to "Protect and grow the wealth of the financially excluded." We provide trusted USD accounts, global payments, and an investment platform for individuals living in distressed economies, where inflation is high and banking systems are unstable. Our compliance-by-design approach and proprietary technology allow us to deliver these services securely and at scale.
Required employees number
1
Posted On
Jun 27, 2026
Expiry Date
Jul 27, 2026
CV Language
English
