Job ID
49330
Job Title
Valet Services Officer
To work for
UCK Airports
Country
Syria
City
Damascus
Field of Work
Customer services - Crewing/Aviation & Air-waitress - Transport/Auto park/Drivers
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Baccalaureate
Responsibilities
1. Valet Operations
• Receive and greet passengers and visitors at valet drop-off and pick-up points in a courteous and professional manner.
• Safely drive and park customer vehicles in designated valet parking areas.
• Retrieve customer vehicles promptly upon request, ensuring timely delivery to the pick-up zone.
• Conduct a vehicle condition check (exterior inspection) upon receipt and document any pre-existing damage.
• Ensure all vehicle keys are securely stored and accurately logged in the valet management system.
2. Customer Service
• Provide welcoming, professional, and helpful experience for all valet customers.
• Assist passengers with luggage handling as required.
• Respond to customer queries and requests in a friendly and efficient manner.
• Handle customer complaints promptly and escalate unresolved issues to the Supervisor.
• Maintain a smart, professional appearance and always adhere to uniform standards.
3. Safety & Vehicle Care
• Drive all customer vehicles with utmost care, adhering to airport speed limits and traffic regulations.
• Report any vehicle damage, incidents, or accidents immediately to the Supervisor.
• Ensure the valet area is kept clean, organized, and free from hazards.
• Comply with all airport security, safety, and operational regulations.
• Ensure no unauthorized persons have access to customer vehicles or key storage areas.
4. Administrative & Operational Support
• Accurately complete valet tickets, vehicle condition forms, and key logs.
• Maintain accurate records of all vehicles received, parked, and returned during the shift.
• Support the Supervisor in preparing shift handover documentation.
• Assist in maintaining the cleanliness and presentation of the valet area.
• Perform other duties assigned by the Car Park Operations Supervisor within the scope of the role.
• Receive and greet passengers and visitors at valet drop-off and pick-up points in a courteous and professional manner.
• Safely drive and park customer vehicles in designated valet parking areas.
• Retrieve customer vehicles promptly upon request, ensuring timely delivery to the pick-up zone.
• Conduct a vehicle condition check (exterior inspection) upon receipt and document any pre-existing damage.
• Ensure all vehicle keys are securely stored and accurately logged in the valet management system.
2. Customer Service
• Provide welcoming, professional, and helpful experience for all valet customers.
• Assist passengers with luggage handling as required.
• Respond to customer queries and requests in a friendly and efficient manner.
• Handle customer complaints promptly and escalate unresolved issues to the Supervisor.
• Maintain a smart, professional appearance and always adhere to uniform standards.
3. Safety & Vehicle Care
• Drive all customer vehicles with utmost care, adhering to airport speed limits and traffic regulations.
• Report any vehicle damage, incidents, or accidents immediately to the Supervisor.
• Ensure the valet area is kept clean, organized, and free from hazards.
• Comply with all airport security, safety, and operational regulations.
• Ensure no unauthorized persons have access to customer vehicles or key storage areas.
4. Administrative & Operational Support
• Accurately complete valet tickets, vehicle condition forms, and key logs.
• Maintain accurate records of all vehicles received, parked, and returned during the shift.
• Support the Supervisor in preparing shift handover documentation.
• Assist in maintaining the cleanliness and presentation of the valet area.
• Perform other duties assigned by the Car Park Operations Supervisor within the scope of the role.
Qualifications
• High School Diploma or equivalent. Vocational training in hospitality, customer service, or automotive is an advantage.
• Minimum 1–3 years of experience in valet services, driving, or customer-facing roles. Prior experience in hotel, airport, or luxury hospitality environment is preferred.
• Valid driving license with clean driving record.
• Ability to drive a wide range of vehicle types including manual and automatic transmissions.
• Strong customer service orientation and professional demeanor.
• Good time management and ability to work efficiently under pressure.
• Basic communication skills in Arabic; English proficiency is an advantage.
• Physical fitness to perform the role including extended periods of standing and walking.
• Minimum 1–3 years of experience in valet services, driving, or customer-facing roles. Prior experience in hotel, airport, or luxury hospitality environment is preferred.
• Valid driving license with clean driving record.
• Ability to drive a wide range of vehicle types including manual and automatic transmissions.
• Strong customer service orientation and professional demeanor.
• Good time management and ability to work efficiently under pressure.
• Basic communication skills in Arabic; English proficiency is an advantage.
• Physical fitness to perform the role including extended periods of standing and walking.
Salary and Benefits
As per Salary Scale.
About us
UCK Airports is an international consortium established by UCC Holding, ASSETS Investments, CENGIZ Holding and KALYON Holding. The consortium has signed a concession agreement to invest, develop, expand, construct, and operate Damascus International Airport. Valued at USD 4 billion, the project represents one of the largest investments in Syria's history and underscores strong international confidence in the future of the country's aviation sector.
Required employees number
1
Posted On
Jun 29, 2026
Expiry Date
Jul 29, 2026
