Job ID
49363
Job Title
Ground Handling Apron Operations Supervisor
To work for
UCK Airports
Country
Syria
City
Damascus
Field of Work
Operations - Engineering
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Diploma
Responsibilities
Apron Operations Leadership
• Supervise all airside apron activities, including marshalling, pushback, towing, and surface movement on the apron.
• Ensure the apron remains FOD-free, safe, and compliant with airside safety and security regulations at all times.
GSE Operations and Maintenance
• Oversee the allocation, deployment, and real-time management of GSE (e.g., pushback tugs, belt loaders, GPUs, air starters, stairs, dollies, refuelling vehicles).
• Monitor GSE availability, serviceability, and utilization to support efficient turnarounds and minimize delays.
• Coordinate preventive maintenance, defect reporting, and rectification of GSE in collaboration with the GSE maintenance team; ensure only serviceable equipment is used on the apron.
Aircraft Turnaround Management
• Lead and optimize end-to-end aircraft turnaround operations from chocks-on to chocks-off, ensuring adherence to agreed turnaround times (TTT) and airline SLAs.
• Monitor all ground handling services during turnaround (baggage/cargo loading & unloading, refuelling, cleaning, catering, potable water, lavatory servicing, passenger boarding/disembarkation, crew changes).
• Identify bottlenecks, implement corrective measures, and allocate delay codes accurately when required.
Team Supervision & Development
• Directly supervise, coach, and performance-manage Turnaround Coordinators (and associated ramp/ground handling teams as applicable).
• Conduct shift briefings, assign duties, monitor performance, and provide on-the-job training and feedback.
• Ensure team compliance with safety protocols, SOPs, and company policies; lead by example in promoting a strong safety culture.
Safety, Compliance & Emergency Response
• Enforce strict adherence to IATA AHM, ICAO, local CAA, and company safety standards across all apron and GSE activities.
• Act as the key on-apron safety leader; investigate incidents/near-misses, complete reports, and implement preventive actions related to ground hadling.
• Respond to apron emergencies, disruptions, or irregular operations (e.g., diversions, AOG, adverse weather) and coordinate with airport control, airline operations, and emergency services.
Coordination & Communication
• Serve as the primary point of contact for ground handling apron-related matters during shift, liaising with airline representatives, flight crew, airport operations, ATC, fuel, maintenance, and other service providers.
• Participate in pre-flight and post-flight briefings, daily operational meetings, and performance reviews when necessary.
Performance & Reporting
• Monitor key performance indicators (KPIs) such as on-time performance, turnaround compliance, GSE utilization, safety incidents, and team productivity.
• Prepare shift reports, incident logs, and contribute to continuous improvement initiatives.
• Supervise all airside apron activities, including marshalling, pushback, towing, and surface movement on the apron.
• Ensure the apron remains FOD-free, safe, and compliant with airside safety and security regulations at all times.
GSE Operations and Maintenance
• Oversee the allocation, deployment, and real-time management of GSE (e.g., pushback tugs, belt loaders, GPUs, air starters, stairs, dollies, refuelling vehicles).
• Monitor GSE availability, serviceability, and utilization to support efficient turnarounds and minimize delays.
• Coordinate preventive maintenance, defect reporting, and rectification of GSE in collaboration with the GSE maintenance team; ensure only serviceable equipment is used on the apron.
Aircraft Turnaround Management
• Lead and optimize end-to-end aircraft turnaround operations from chocks-on to chocks-off, ensuring adherence to agreed turnaround times (TTT) and airline SLAs.
• Monitor all ground handling services during turnaround (baggage/cargo loading & unloading, refuelling, cleaning, catering, potable water, lavatory servicing, passenger boarding/disembarkation, crew changes).
• Identify bottlenecks, implement corrective measures, and allocate delay codes accurately when required.
Team Supervision & Development
• Directly supervise, coach, and performance-manage Turnaround Coordinators (and associated ramp/ground handling teams as applicable).
• Conduct shift briefings, assign duties, monitor performance, and provide on-the-job training and feedback.
• Ensure team compliance with safety protocols, SOPs, and company policies; lead by example in promoting a strong safety culture.
Safety, Compliance & Emergency Response
• Enforce strict adherence to IATA AHM, ICAO, local CAA, and company safety standards across all apron and GSE activities.
• Act as the key on-apron safety leader; investigate incidents/near-misses, complete reports, and implement preventive actions related to ground hadling.
• Respond to apron emergencies, disruptions, or irregular operations (e.g., diversions, AOG, adverse weather) and coordinate with airport control, airline operations, and emergency services.
Coordination & Communication
• Serve as the primary point of contact for ground handling apron-related matters during shift, liaising with airline representatives, flight crew, airport operations, ATC, fuel, maintenance, and other service providers.
• Participate in pre-flight and post-flight briefings, daily operational meetings, and performance reviews when necessary.
Performance & Reporting
• Monitor key performance indicators (KPIs) such as on-time performance, turnaround compliance, GSE utilization, safety incidents, and team productivity.
• Prepare shift reports, incident logs, and contribute to continuous improvement initiatives.
Qualifications
• Diploma or Bachelor’s Degree in Aviation Management, Aeronautical Engineering, or a related discipline.
• Minimum 4 years of experience in ground handling operations in the apron, with at least 2 years in a supervisory role.
• Experience working within ICAO-compliant airport environments.
• Strong knowledge of airside ground handling operations procedures, safety protocols, and regulatory frameworks (IATA AHM/IGOM, ISAGO and GSE standards).
• Excellent situational awareness, communication, and decision-making skills in high-pressure environments.
• Proficiency in operational planning, inspection scheduling, and incident investigation.
• Strong leadership and team management skills, with the ability to coordinate across multiple stakeholders..
• ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role (this point to be available for all roles that have SAP access)
• Fluent in Arabic and English
• Minimum 4 years of experience in ground handling operations in the apron, with at least 2 years in a supervisory role.
• Experience working within ICAO-compliant airport environments.
• Strong knowledge of airside ground handling operations procedures, safety protocols, and regulatory frameworks (IATA AHM/IGOM, ISAGO and GSE standards).
• Excellent situational awareness, communication, and decision-making skills in high-pressure environments.
• Proficiency in operational planning, inspection scheduling, and incident investigation.
• Strong leadership and team management skills, with the ability to coordinate across multiple stakeholders..
• ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role (this point to be available for all roles that have SAP access)
• Fluent in Arabic and English
Salary and Benefits
As per Salary Scale.
About us
UCK Airports is an international consortium established by UCC Holding, ASSETS Investments, CENGIZ Holding and KALYON Holding. The consortium has signed a concession agreement to invest, develop, expand, construct, and operate Damascus International Airport. Valued at USD 4 billion, the project represents one of the largest investments in Syria's history and underscores strong international confidence in the future of the country's aviation sector.
Required employees number
1
Posted On
Jun 30, 2026
Expiry Date
Jul 30, 2026
