Job ID
49925
Job Title
Senior Tenant Relations Officer
To work for
Assets Group
Country
Syria
City
Damascus
Field of Work
Marketing - Customer services - Real Estate
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Develop and implement tenant relations strategies to enhance tenant satisfaction and retention.
Act as the primary point of contact for tenant inquiries, concerns, and requests, providing timely and
professional responses.
Coordinate lease renewals, rent adjustments, and lease terminations in accordance with property management
policies.
Conduct regular site visits to assess tenant needs, address maintenance issues, and ensure property
cleanliness and safety.
Manage tenant communication channels, including phone, email, and in-person interactions, to foster positive
relationships.
Facilitate tenant events and community-building activities to promote a sense of belonging and camaraderie
among residents.
Collaborate with property management teams to resolve tenant disputes, enforce lease agreements, and
maintain compliance with regulations.
Prepare and distribute tenant communications, notices, and announcements regarding property updates or
policy changes.
Monitor tenant satisfaction levels through surveys, feedback mechanisms, and performance metrics,
implementing improvements as needed.
Stay informed about market trends, competitor activities, and industry best practices to continuously enhance
tenant relations strategies and services.
Act as the primary point of contact for tenant inquiries, concerns, and requests, providing timely and
professional responses.
Coordinate lease renewals, rent adjustments, and lease terminations in accordance with property management
policies.
Conduct regular site visits to assess tenant needs, address maintenance issues, and ensure property
cleanliness and safety.
Manage tenant communication channels, including phone, email, and in-person interactions, to foster positive
relationships.
Facilitate tenant events and community-building activities to promote a sense of belonging and camaraderie
among residents.
Collaborate with property management teams to resolve tenant disputes, enforce lease agreements, and
maintain compliance with regulations.
Prepare and distribute tenant communications, notices, and announcements regarding property updates or
policy changes.
Monitor tenant satisfaction levels through surveys, feedback mechanisms, and performance metrics,
implementing improvements as needed.
Stay informed about market trends, competitor activities, and industry best practices to continuously enhance
tenant relations strategies and services.
Qualifications
Bachelor's Degree in any related field
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role
Thorough understanding of property management principles, leasing agreements, and tenant rights.
Excellent communication and interpersonal skills to effectively engage with tenants and address their concerns
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role
Thorough understanding of property management principles, leasing agreements, and tenant rights.
Excellent communication and interpersonal skills to effectively engage with tenants and address their concerns
Salary and Benefits
0
About us
Assets Group is a global destination developer and long-term asset owner focused on creating integrated mixed-use communities across real estate and hospitality.
With a diversified portfolio spanning multiple international markets, the Group combines strategic vision, development expertise, and operational discipline to deliver landmark destinations that bring together residential living, hospitality experiences, commercial environments, and social infrastructure.
With a diversified portfolio spanning multiple international markets, the Group combines strategic vision, development expertise, and operational discipline to deliver landmark destinations that bring together residential living, hospitality experiences, commercial environments, and social infrastructure.
Required employees number
1
Posted On
Jul 26, 2026
Expiry Date
Aug 25, 2026
CV Language
English
