Job ID
50017
Job Title
HR Manager
To work for
ZOA - International
Country
Syria
City
Damascus
Field of Work
HR/QM
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
• Lead and oversee all HR operations in Syria.
• Advise and support managers on recruitment, performance management and employee relations.
• Ensure compliance with Syrian labour law and ZOA policies.
• Promote staff wellbeing, engagement and a positive organisational culture.
• Support learning, development and workforce planning initiatives.
• Supervise the HR Assistant and contribute to the Country Management Team.
• Advise and support managers on recruitment, performance management and employee relations.
• Ensure compliance with Syrian labour law and ZOA policies.
• Promote staff wellbeing, engagement and a positive organisational culture.
• Support learning, development and workforce planning initiatives.
• Supervise the HR Assistant and contribute to the Country Management Team.
Qualifications
Competencies, Knowledge & Experience
Education:
• Bachelor degree in HR, business administration or another relevant field.
Experience
• Minimum 5 years of progressive Human Resources experience.
• Experience in an HR management, HR Business Partner or senior HR role.
• Experience working in an INGO, international organization or similarly complex environment preferred.
• Strong knowledge of Syrian labour law and HR best practice.
• Demonstrated experience in recruitment, employee relations, performance management and learning and development.
• Experience supporting managers and building organizational capability and team effectiveness.
• Experience working with volunteers and partner organizations is an advantage.
Skills and behavioural competencies
• Strong knowledge of Human Resources management and Syrian labour law.
• Strong planning, organizational and prioritization skills.
• Ability to build effective working relationships and influence stakeholders at all levels.
• Ability to coach and support managers in people management practices.
• Strong communication, facilitation and interpersonal skills.
• Sound judgement, problem-solving and decision-making ability.
• High levels of integrity, confidentiality and professionalism.
• Results-oriented, proactive and solution-focused approach.
• Fluency in Arabic and English.
• Proficiency in Microsoft Office applications and HR information systems.
Education:
• Bachelor degree in HR, business administration or another relevant field.
Experience
• Minimum 5 years of progressive Human Resources experience.
• Experience in an HR management, HR Business Partner or senior HR role.
• Experience working in an INGO, international organization or similarly complex environment preferred.
• Strong knowledge of Syrian labour law and HR best practice.
• Demonstrated experience in recruitment, employee relations, performance management and learning and development.
• Experience supporting managers and building organizational capability and team effectiveness.
• Experience working with volunteers and partner organizations is an advantage.
Skills and behavioural competencies
• Strong knowledge of Human Resources management and Syrian labour law.
• Strong planning, organizational and prioritization skills.
• Ability to build effective working relationships and influence stakeholders at all levels.
• Ability to coach and support managers in people management practices.
• Strong communication, facilitation and interpersonal skills.
• Sound judgement, problem-solving and decision-making ability.
• High levels of integrity, confidentiality and professionalism.
• Results-oriented, proactive and solution-focused approach.
• Fluency in Arabic and English.
• Proficiency in Microsoft Office applications and HR information systems.
Specific Vacancy Requirements
At ZOA, you will have the opportunity to contribute to meaningful humanitarian work that supports vulnerable communities across Syria. We offer a collaborative and values-driven working environment, opportunities for professional growth and development, and the chance to be part of an international organization committed to dignity, resilience and recovery. In addition, ZOA offers a competitive salary and benefits package in line with organizational policies and local market conditions.
As HR Manager, you will lead the Human Resources function for ZOA Syria, providing both strategic and operational HR support. As a member of the Country Management Team, you will advise managers on all people-related matters and ensure that HR policies, systems and practices support an effective, compliant and people-centered workplace. You will play a key role in attracting, developing and retaining talented staff while contributing to organizational culture, staff wellbeing and leadership development. You will also support local partners in strengthening their HR capacity where relevant.
As HR Manager, you will lead the Human Resources function for ZOA Syria, providing both strategic and operational HR support. As a member of the Country Management Team, you will advise managers on all people-related matters and ensure that HR policies, systems and practices support an effective, compliant and people-centered workplace. You will play a key role in attracting, developing and retaining talented staff while contributing to organizational culture, staff wellbeing and leadership development. You will also support local partners in strengthening their HR capacity where relevant.
Salary and Benefits
Per ZOA Mission Salary Scale
About us
ZOA is an international NGO based in the Netherlands. We respond to natural disasters and conflict, delivering relief assistance to the most vulnerable and working alongside communities to help them recover. ZOA is committed to the humanitarian principles of neutrality, impartiality, and targeting based on need. We are committed to safeguarding children and vulnerable people and preventing sexual exploitation, abuse, and harassment. See https://www.zoa-international.com/corporate-identity/ for more information.
ZOA has been working in Syria since 2014 and has been supporting Syrian refugees, internally displaced Syrians and host communities. ZOA works through local partners and its own direct implementation on a range of sectors from Shelter and NFI distribution, WASH, Food Security and Livelihoods and social cohesion.
ZOA has been working in Syria since 2014 and has been supporting Syrian refugees, internally displaced Syrians and host communities. ZOA works through local partners and its own direct implementation on a range of sectors from Shelter and NFI distribution, WASH, Food Security and Livelihoods and social cohesion.
Required employees number
1
Posted On
Jul 30, 2026
Expiry Date
Aug 15, 2026
Photo
Required
CV Language
English
