Job ID
51100
Job Title
Safeguarding and PSEAH Officer(Idleb , Aleppo , Lattakia , Damascus and Rural Damascus)
To work for
Action For Humanity
Country
Syria
City
Damascus
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Job Overview / Summary:
•The Safeguarding and PSEAH Officer primary focus will be to support all AFH members (and through them, all AFH staff, and related personnel) to ensure continuous improvements in reinforcing protection from sexual exploitation and abuse. S/he will support AFH members and their programs to foster a work environment that prevents and protects against sexual exploitation and abuse. Under the overall supervision of the AFH Country Director, and in close collaboration with the PSEA/CSG focal points and gender focal points in the field. The successful candidate will be responsible for supporting and tracking the progress of the implementation of the global policy on Protection from Sexual Exploitation, Abuse, Harassment and CGS.
•S/he will coordinate with key external stakeholders, including exchanging learning with counterparts at peer organizations and representing and/or supporting relevant colleagues to represent AFH in relevant external forums.
Main Duties/Responsibilities:
1. Prevention
•In coordination with HR Manager, Head of Programs HoPs, and Country Director conduct desk study/assessment in collaboration with relevant partners to identify the scale of safeguarding and sexual abuse and exploitation problem as well as the specifics of the problem in Syria.
•Conduct an assessment/review of the current programs to support prevention and response of sexual abuse and exploitation in Syria and make recommendations for improvements.
•Ensure being known in the entire organization and contacts are widely available.
•Support staff to sign the Organization’s Code of Conduct, Child Safeguarding and PSEAH papers.
•Provide awareness-raising sessions on SEAH & CSG for all staff and other personnel in the Organization on a regular basis, including for newcomers.
•Make appropriate recommendations to management on enhancing prevention strategies. This includes collecting and analyzing information on actual/potential risk factors for vulnerability to sexual exploitation and abuse and elaborating measures to address them.
•Ensure the development and implementation of a country-level PSEAH action plan; track the progress of all PSEAH-related activities.
•Regular review for AFH PSEAH and SG polices and CoC and make the needed adjustments according to lesson learned. Support the PSEAH/SG focal points technically and enhance communication and information sharing among them.
•Ensure that procedures to guard against hiring of people who have a record of SEAH & CSG offences are put in place and applied.
•Work with human resources personnel to include PSEAH content in staff inductions, including all contractors, consultants, temporary staff and casual laborers.
2. Response
•Ensure the development of AFH internal procedures for staff and other personnel to report incidents of safeguarding and sexual exploitation, abuse, and Harassment.
•Receive complaints, reports, and questions about alleged acts of safeguarding and sexual exploitation and abuse committed by organization’s personnel.
•In addition, being the liaison between the Organization and the Inter-Agency Community Based Complaints Mechanism.
•Carry out community consultations to identify culturally and contextually appropriate entry points for submitting complaints.
•Take appropriate measures to ensure safety and confidentiality for all reported SG/SEAH issues.
•Ensure that all materials pertaining to complaints are handled strictly in line with applicable grievance procedures.
•Provide technical advice, support and mentoring to AFH Members and related Personnel conducting investigations and act as the resource person to help source tools, resources and provide any relevant guidance.
•Support AFH members to develop and implement standards in survivor assistance; coordinate with the GBV sub-cluster and ensure a referral mechanism for survivor services.
•Leading the investigation process in cooperation with AFH partners and preparing the needed report for CD.
•Provide capacity building to all AFH members with PSEAH/SG guidance and support in the development of awareness raising, sensitization, communication, and training resources.
•Create and maintain a PSEA/SG resource tool to ensure systematic education of AFH
•Staff and related Personnel to prevent and empower them to respond to SEAH and SG.
•Develop recommended referrals, complaints, and investigation structures in coordination with AFH HR Team, and CD.
•Attend PSEAH network regular meetings and report AFH achievements to network.
•Commitment to attend the training with AFH partners and UN agencies about PSEAH.
•Conduct regular review for complaint tracker following up the principles of confidentiality, non-discrimination, and no harm.
•The Safeguarding and PSEAH Officer primary focus will be to support all AFH members (and through them, all AFH staff, and related personnel) to ensure continuous improvements in reinforcing protection from sexual exploitation and abuse. S/he will support AFH members and their programs to foster a work environment that prevents and protects against sexual exploitation and abuse. Under the overall supervision of the AFH Country Director, and in close collaboration with the PSEA/CSG focal points and gender focal points in the field. The successful candidate will be responsible for supporting and tracking the progress of the implementation of the global policy on Protection from Sexual Exploitation, Abuse, Harassment and CGS.
•S/he will coordinate with key external stakeholders, including exchanging learning with counterparts at peer organizations and representing and/or supporting relevant colleagues to represent AFH in relevant external forums.
Main Duties/Responsibilities:
1. Prevention
•In coordination with HR Manager, Head of Programs HoPs, and Country Director conduct desk study/assessment in collaboration with relevant partners to identify the scale of safeguarding and sexual abuse and exploitation problem as well as the specifics of the problem in Syria.
•Conduct an assessment/review of the current programs to support prevention and response of sexual abuse and exploitation in Syria and make recommendations for improvements.
•Ensure being known in the entire organization and contacts are widely available.
•Support staff to sign the Organization’s Code of Conduct, Child Safeguarding and PSEAH papers.
•Provide awareness-raising sessions on SEAH & CSG for all staff and other personnel in the Organization on a regular basis, including for newcomers.
•Make appropriate recommendations to management on enhancing prevention strategies. This includes collecting and analyzing information on actual/potential risk factors for vulnerability to sexual exploitation and abuse and elaborating measures to address them.
•Ensure the development and implementation of a country-level PSEAH action plan; track the progress of all PSEAH-related activities.
•Regular review for AFH PSEAH and SG polices and CoC and make the needed adjustments according to lesson learned. Support the PSEAH/SG focal points technically and enhance communication and information sharing among them.
•Ensure that procedures to guard against hiring of people who have a record of SEAH & CSG offences are put in place and applied.
•Work with human resources personnel to include PSEAH content in staff inductions, including all contractors, consultants, temporary staff and casual laborers.
2. Response
•Ensure the development of AFH internal procedures for staff and other personnel to report incidents of safeguarding and sexual exploitation, abuse, and Harassment.
•Receive complaints, reports, and questions about alleged acts of safeguarding and sexual exploitation and abuse committed by organization’s personnel.
•In addition, being the liaison between the Organization and the Inter-Agency Community Based Complaints Mechanism.
•Carry out community consultations to identify culturally and contextually appropriate entry points for submitting complaints.
•Take appropriate measures to ensure safety and confidentiality for all reported SG/SEAH issues.
•Ensure that all materials pertaining to complaints are handled strictly in line with applicable grievance procedures.
•Provide technical advice, support and mentoring to AFH Members and related Personnel conducting investigations and act as the resource person to help source tools, resources and provide any relevant guidance.
•Support AFH members to develop and implement standards in survivor assistance; coordinate with the GBV sub-cluster and ensure a referral mechanism for survivor services.
•Leading the investigation process in cooperation with AFH partners and preparing the needed report for CD.
•Provide capacity building to all AFH members with PSEAH/SG guidance and support in the development of awareness raising, sensitization, communication, and training resources.
•Create and maintain a PSEA/SG resource tool to ensure systematic education of AFH
•Staff and related Personnel to prevent and empower them to respond to SEAH and SG.
•Develop recommended referrals, complaints, and investigation structures in coordination with AFH HR Team, and CD.
•Attend PSEAH network regular meetings and report AFH achievements to network.
•Commitment to attend the training with AFH partners and UN agencies about PSEAH.
•Conduct regular review for complaint tracker following up the principles of confidentiality, non-discrimination, and no harm.
Qualifications
Qualifications and Education Requirements:
•Preferred bachelor’ or master’s degree in a related field (Law/ Psychology/ Social Studies or Business Administration, English literature, etc.), humanitarian studies, or International Development. Significant relevant work experience in these specific areas (Safeguarding/ PSEAH…) will be considered as an added value.
General Work Experience:
•Minimum of 2 years of experience in a similar position, Safeguarding, Child Safeguarding, PSEAH, Code of Conduct, Accountability coordinator or senior officer with an understanding of the General Protection principles, and Psychosocial Support, and Child Protection areas.
Skills:
•Language Proficiency: Native Arabic speaker with B2 (Upper-Intermediate) English level; capable of delivering safeguarding trainings, writing reports, and facilitating meetings with internal and external stakeholders.
•Training & Facilitation: Proven ability to design, deliver, and evaluate awareness-raising sessions, workshops, and capacity-building activities on PSEAH, Code of Conduct, and Child Safeguarding for staff and partners.
•Information & Communication Technology:
oProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) for documentation, reporting, and tracking safeguarding-related data.
oFamiliarity with online reporting systems and complaint trackers aligned with safeguarding principles.
•Project Management:
oStrong knowledge of project cycle management, action plan development, and activity tracking.
oAbility to monitor implementation of safeguarding policies and recommend improvements.
•Communication & Interpersonal Skills:
oSkilled in negotiating, facilitating, and presenting safeguarding content with clarity and cultural sensitivity.
oStrong written and verbal communication for preparing reports, investigation findings, and coordination with stakeholders.
•Analytical Thinking:
oAnalytical with strong attention to detail; able to assess risks, analyse reports, and support safeguarding investigations objectively.
•Time & Priority Management:
oSkilled in managing multiple tasks and priorities under tight deadlines, particularly in emergency or sensitive safeguarding cases
•Decision-Making:
oAbility to take informed, ethical decisions, especially in high-risk safeguarding cases where confidentiality and sensitivity are critical.
•Remote & People Management:
oExperience in remotely managing safeguarding focal points and coordinating with geographically dispersed teams.
oLeadership in building capacities and ensuring compliance across field sites.
•Team Collaboration:
oStrong collaboration with HR, MEAL, Protection, Program, and Finance departments to embed safeguarding practices across operations.
Abilities:
•Adaptability & Problem Solving:
Flexible and capable of addressing urgent safeguarding issues across multiple projects and departments.
•Communication Across Cultures:
Effective communicator in diverse teams and field locations, understanding the cultural context of PSEAH and Child Protection in Syria.
•Confidentiality & Ethics:
Committed to ethical principles, including confidentiality, non-discrimination, and do-no-harm approaches in all safeguarding matters.
•Travel & Accessibility:
Willing to travel to field offices inside Syria and engage with communities for awareness-raising and complaint mechanism setup.
Remote Coordination:
Experience in overseeing safeguarding implementation remotely and ensuring accountability through tools, trackers, and virtual follow-ups.
Specific Vacancy Requirements
workplace(Idleb , Aleppo , Lattakia , Damascus and Rural Damascus)
Deadline: 30/09/2026
AFH has the right to commence the recruitment process before the deadline
Deadline: 30/09/2026
AFH has the right to commence the recruitment process before the deadline
Salary and Benefits
-
About us
Action for Humanity is an international humanitarian organization committed to delivering life-saving assistance and sustainable support to individuals and communities affected by conflict, displacement, and natural disasters. The organization implements comprehensive programs in emergency relief, healthcare, education, water, sanitation and hygiene (WASH), livelihoods, and child protection. Through its strategic interventions, Action for Humanity seeks to alleviate human suffering, uphold dignity, and foster resilience among vulnerable populations, ensuring that humanitarian principles and accountability guide all aspects of its work.
Required employees number
1
Posted On
Sep 17, 2026
Expiry Date
Oct 17, 2026
