Job ID
41014
Job Title
Client Care Specialist - Customer Service
To work for
Maxart Advertising
Country
Syria
City
Damascus
Field of Work
Marketing - Customer services
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Responsible for engaging with the clients and closing the purchase deal.
3. Collect all types of payments from Customers (Bills, Advanced, Deposits... etc.)
4. Promote and sell the company's services Value Added Services and offers, competitions, etc...) also perform related data entry on the related system.
5. Receive and register Customer's complaints and suggestions on the related system.
6. Collect and check (Forms, applications) in order to be sent for archiving.
7. Handle Customers refund requests and return refund amount.
8. Maintain Customer records by updating account information.
9. Support Finance Department concerning Cash Controller duties when needed.
10. Check Section Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
12. Contribute to the continuous improvement of company Quality Management System.
3. Collect all types of payments from Customers (Bills, Advanced, Deposits... etc.)
4. Promote and sell the company's services Value Added Services and offers, competitions, etc...) also perform related data entry on the related system.
5. Receive and register Customer's complaints and suggestions on the related system.
6. Collect and check (Forms, applications) in order to be sent for archiving.
7. Handle Customers refund requests and return refund amount.
8. Maintain Customer records by updating account information.
9. Support Finance Department concerning Cash Controller duties when needed.
10. Check Section Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
12. Contribute to the continuous improvement of company Quality Management System.
Qualifications
Good English Level.
Customer Oriented.
Good sales negotiation skills
Customer Oriented.
Good sales negotiation skills
Salary and Benefits
As per company policy.
Good Benefits
Good career development Opportunities.
Good Benefits
Good career development Opportunities.
About us
maxart Advertising & Marketing Agency . Its team consists of a group of designers, developers, content writers and producers, all of whom are involved in generating innovative ideas and creating powerful and effective ways to make your business grow more and more!
Required employees number
3
Posted On
Oct 13, 2024
Expiry Date
Nov 12, 2024
Photo
Required
CV Language
English