Job ID
44495
Job Title
Health Officer
To work for
International Rescue Committee
Country
Syria
City
Der Al Zour
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Baccalaureate
Responsibilities
Job overview:
The Health Officer (HO) will be responsible for managing all health activities in All Deir ez-Zor governorate providing technical support and resources in his/her assigned IRC Primary Healthcare Centers (PHCCs) and the MMUs, Shehe will provide technical and operational oversight for all primary and health service packages delivered by the PHCCs by IRC and partners, HO will report to the Health Manager - Raqqa.
Responsibilities:
Manage all health activities and service delivery in assigned PHC/MMUs with coordination with the Health Manager.
Directly manage medical staff working as a team inside the facility.
Oversee all operational needs for the PHC/MMUs, ensuring all running costs and inventory needs are well planned and managed; Work in close coordination with Field Management teams to ensure the facility and activities have necessary operational and logistical support.
Responsible for overall planning, implementation of community-level activities, coordination within the program and with relevant stakeholders at the community level, and other NGOs working in the area, with particular focus on health
Work in collaboration with other health team members specializing in specific technical areas and service packages to ensure clinic staff are properly trained, following treatment protocols and guidelines, as well as delivering quality services.
Under the supervision of the Health Manager, the HO will manage all aspects of Primary Health Care, including supervision and capacity-building of service providers, monitoring plans, and adapting the program to the changing context as needed
Conduct regular site visits for monitoring and supervision to ensure quality of services, accurate data collection, and verify consumption rates of pharmaceuticals and supplies/consumables
Manage all medical commodities in the PHC/MMUs; work in collaboration with the Pharmacy team to plan and prepare orders for pharmaceuticals, medical supplies, and equipment.
Prepare supervision plans and conduct regular technical monitoring of IRC and partners' clinic services; prepare reports with identified issues, recommendations, and action plans to improve the quality of services.
Analyze routine health data to report on trends, identify gaps or challenges to service delivery, and inform program decision-making.
Collaborate with health team members to design and implement needs assessments in the catchment area.
Collaborate with health team members to design interventions that address gaps identified in community assessments, monitoring of quality of care, from routine data, and/or from community health information.
Ensure health information system and data collection processes are properly implemented in the clinic.
Submit regular progress reports to direct the Health Manager; contribute to monthly and quarterly reports per project needs for grant reporting.
Coordinate with other health actors and partners in the implementation area and attend relevant meetings.
Train and mentor staff/volunteers to strengthen their technical capacity, exchange knowledge within the team, and provide professional development guidance
Oversee all recruitment and management of clinic-based staff and volunteers; conduct periodic performance reviews, manage all disciplinary actions with the support of the supervisor and Human Resources department, and identify and recommend needed changes in staffing.
Follow up with the daily and monthly administrative requirements for the static health clinics/MMUs.
Raise PRs for the health program in Deir ez-Zor governorate.
Assist the Health Manager in tracking implementation of PRs, tracking the budgets, and developing an action plan
They will be the focal point between the health program and operations team (finance, HR, and SC) to follow up on payment requests, cash advances, IW contracts, and any other administrative issues.
Assist the Health Manager in the drafting and submission of attendance sheets, payment requests, and other key operational documents.
Other duties assigned by the line manager.
Staff Performance Management, Learning & Development
Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity-building approaches to build the strengths of the teams in Syria.
Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.
Conduct regular reflection or program review meetings with field-based staff to assess the level of achievement and draw on learning and data trends (including client feedback) to further inform program design and management decisions
The Health Officer (HO) will be responsible for managing all health activities in All Deir ez-Zor governorate providing technical support and resources in his/her assigned IRC Primary Healthcare Centers (PHCCs) and the MMUs, Shehe will provide technical and operational oversight for all primary and health service packages delivered by the PHCCs by IRC and partners, HO will report to the Health Manager - Raqqa.
Responsibilities:
Manage all health activities and service delivery in assigned PHC/MMUs with coordination with the Health Manager.
Directly manage medical staff working as a team inside the facility.
Oversee all operational needs for the PHC/MMUs, ensuring all running costs and inventory needs are well planned and managed; Work in close coordination with Field Management teams to ensure the facility and activities have necessary operational and logistical support.
Responsible for overall planning, implementation of community-level activities, coordination within the program and with relevant stakeholders at the community level, and other NGOs working in the area, with particular focus on health
Work in collaboration with other health team members specializing in specific technical areas and service packages to ensure clinic staff are properly trained, following treatment protocols and guidelines, as well as delivering quality services.
Under the supervision of the Health Manager, the HO will manage all aspects of Primary Health Care, including supervision and capacity-building of service providers, monitoring plans, and adapting the program to the changing context as needed
Conduct regular site visits for monitoring and supervision to ensure quality of services, accurate data collection, and verify consumption rates of pharmaceuticals and supplies/consumables
Manage all medical commodities in the PHC/MMUs; work in collaboration with the Pharmacy team to plan and prepare orders for pharmaceuticals, medical supplies, and equipment.
Prepare supervision plans and conduct regular technical monitoring of IRC and partners' clinic services; prepare reports with identified issues, recommendations, and action plans to improve the quality of services.
Analyze routine health data to report on trends, identify gaps or challenges to service delivery, and inform program decision-making.
Collaborate with health team members to design and implement needs assessments in the catchment area.
Collaborate with health team members to design interventions that address gaps identified in community assessments, monitoring of quality of care, from routine data, and/or from community health information.
Ensure health information system and data collection processes are properly implemented in the clinic.
Submit regular progress reports to direct the Health Manager; contribute to monthly and quarterly reports per project needs for grant reporting.
Coordinate with other health actors and partners in the implementation area and attend relevant meetings.
Train and mentor staff/volunteers to strengthen their technical capacity, exchange knowledge within the team, and provide professional development guidance
Oversee all recruitment and management of clinic-based staff and volunteers; conduct periodic performance reviews, manage all disciplinary actions with the support of the supervisor and Human Resources department, and identify and recommend needed changes in staffing.
Follow up with the daily and monthly administrative requirements for the static health clinics/MMUs.
Raise PRs for the health program in Deir ez-Zor governorate.
Assist the Health Manager in tracking implementation of PRs, tracking the budgets, and developing an action plan
They will be the focal point between the health program and operations team (finance, HR, and SC) to follow up on payment requests, cash advances, IW contracts, and any other administrative issues.
Assist the Health Manager in the drafting and submission of attendance sheets, payment requests, and other key operational documents.
Other duties assigned by the line manager.
Staff Performance Management, Learning & Development
Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity-building approaches to build the strengths of the teams in Syria.
Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.
Conduct regular reflection or program review meetings with field-based staff to assess the level of achievement and draw on learning and data trends (including client feedback) to further inform program design and management decisions
Qualifications
Job Requirements:
Medical Degree; preferably a doctor, pharmacist, or Nurse.
2 years of experience in PHC design, implementation, and supervision
2 years of experience working with a health NGO or INGO preferred.
Minumun 1 year Experience in team management.
Experience in monitoring, report writing, and basic analysis of health data.
Strong computer skills and familiarity with computer software packages (MS Word, Excel, Outlook, etc); previous experience with District Health Information System (DHIS) database packages preferred.
Demonstrated Skills and Competencies:
A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
Very good skills and experience in computer, Excel, Outlook, and Word.
Effective communication skills.
Ability to maintain confidentiality and respect for patients is always essential.
Ability to lead, train, supervise, and facilitate
Positive and professional attitude, able to organize, maintain composure, and prioritize work under pressure, work overtime when necessary, and be able to coordinate multiple tasks and maintain attention to detail.
Ability to work as a member of a team is essential.
Credible written, presentation, and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.
Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to achieve effective resolution.
Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
Validated ability to plan long-term, organize priorities, and work under administrative and programmatic pressures with detail orientation and professional patience.
Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity.
Curiosity, a desire to continually learn and develop, is a must.
Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
Language/Travel:
English and Arabic language are required.
Travel: 70% to field sites, as well as attending regional and global workshops and meetings.
Key Working Relationships:
Position Reports to: Health Manager – Raqqa
Position directly supervises: Health team in IRC facilities.
Indirect Reporting (If applicable): Health Coordinator
Key Internal Contacts: Senior RH Officer, Senior MH officer, Nutrition and CHWs officer, health team in HF
Key External Contacts: Beneficiaries
Medical Degree; preferably a doctor, pharmacist, or Nurse.
2 years of experience in PHC design, implementation, and supervision
2 years of experience working with a health NGO or INGO preferred.
Minumun 1 year Experience in team management.
Experience in monitoring, report writing, and basic analysis of health data.
Strong computer skills and familiarity with computer software packages (MS Word, Excel, Outlook, etc); previous experience with District Health Information System (DHIS) database packages preferred.
Demonstrated Skills and Competencies:
A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
Very good skills and experience in computer, Excel, Outlook, and Word.
Effective communication skills.
Ability to maintain confidentiality and respect for patients is always essential.
Ability to lead, train, supervise, and facilitate
Positive and professional attitude, able to organize, maintain composure, and prioritize work under pressure, work overtime when necessary, and be able to coordinate multiple tasks and maintain attention to detail.
Ability to work as a member of a team is essential.
Credible written, presentation, and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.
Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to achieve effective resolution.
Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
Validated ability to plan long-term, organize priorities, and work under administrative and programmatic pressures with detail orientation and professional patience.
Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity.
Curiosity, a desire to continually learn and develop, is a must.
Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
Language/Travel:
English and Arabic language are required.
Travel: 70% to field sites, as well as attending regional and global workshops and meetings.
Key Working Relationships:
Position Reports to: Health Manager – Raqqa
Position directly supervises: Health team in IRC facilities.
Indirect Reporting (If applicable): Health Coordinator
Key Internal Contacts: Senior RH Officer, Senior MH officer, Nutrition and CHWs officer, health team in HF
Key External Contacts: Beneficiaries
Salary and Benefits
As per the IRC Salary Scale
About us
The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Economic Recovery and Development (ERD)
IRC has over 10 years of experience in Syria implementing cash, agriculture, and livelihoods programming, and was one of the first organizations to use cash transfers, supporting vulnerable communities with MPCT since 2014 in the northwest, and 2015 in the northeast.
Early Childhood Development (ECD)
The IRC, in partnership with Sesame Workshop, is implementing the 'Ahlan Simsim' program to provide early learning and nurturing care to children and caregivers affected by conflict and displacement across the Middle East. Our goal is to create inclusive environments where all children, regardless of their background, can reach their full potential, especially in communities that have experienced the brunt of the conflict.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Economic Recovery and Development (ERD)
IRC has over 10 years of experience in Syria implementing cash, agriculture, and livelihoods programming, and was one of the first organizations to use cash transfers, supporting vulnerable communities with MPCT since 2014 in the northwest, and 2015 in the northeast.
Early Childhood Development (ECD)
The IRC, in partnership with Sesame Workshop, is implementing the 'Ahlan Simsim' program to provide early learning and nurturing care to children and caregivers affected by conflict and displacement across the Middle East. Our goal is to create inclusive environments where all children, regardless of their background, can reach their full potential, especially in communities that have experienced the brunt of the conflict.
Required employees number
1
Posted On
Sep 17, 2025
Expiry Date
Oct 03, 2025
CV Language
English
