Job ID
44504
Job Title
Incentive Worker Officer
To work for
International Rescue Committee
Country
Syria
City
Rakka
Field of Work
HR/QM
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Baccalaureate
Responsibilities
Responsibilities:
Recruitment & Selection
Coordinate IW recruitment in collaboration with hiring managers.
Draft and circulate calls for applications.
Support shortlisting, interviews, and selection processes.
Ensure recruitment is transparent, fair, and compliant with IRC policies and donor regulations.
Onboarding & Orientation
Facilitate onboarding and induction for new IWs.
Provide orientation on IRC policies, Code of Conduct (CoC), safeguarding, and security.
Ensure all required documents are collected and filed (contracts, IDs, tax/social security forms if applicable).
Contract & File Management
Draft IW contracts, extensions, and amendments.
Track contract start and end dates, ensuring timely follow-up for renewals or closures.
Maintain accurate and confidential personnel files (physical and electronic).
Ensure documentation is audit-ready and compliant with IRC requirements.
HR Administration, Payments & Compliance
Maintain IW database and trackers (recruitment, attendance, contracts, leaves, etc.).
Process IW payments in coordination with Finance and ensure timeliness and accuracy.
Prepare and follow up on IW final settlements in line with IRC policies and donor requirements.
Ensure adherence to IRC HR policies, donor requirements, and safeguarding standards.
Share regular updates and reports with HR management and program teams.
Support audits and donor reviews by providing complete IW documentation.
Capacity Building & Support
Provide guidance to managers and field staff on IW policies and processes.
Conduct refresher sessions for IWs on HR policies, CoC, safeguarding, and reporting channels.
Act as focal point for IW-related HR inquiries.
Coordination & Communication
Liaise with programs, finance, and supply chain to ensure alignment of IW processes.
Ensure timely communication on IW recruitment, onboarding, and exits.
Support smooth coordination between HR and field teams.
And any other tasks requested from the direct supervisor
Recruitment & Selection
Coordinate IW recruitment in collaboration with hiring managers.
Draft and circulate calls for applications.
Support shortlisting, interviews, and selection processes.
Ensure recruitment is transparent, fair, and compliant with IRC policies and donor regulations.
Onboarding & Orientation
Facilitate onboarding and induction for new IWs.
Provide orientation on IRC policies, Code of Conduct (CoC), safeguarding, and security.
Ensure all required documents are collected and filed (contracts, IDs, tax/social security forms if applicable).
Contract & File Management
Draft IW contracts, extensions, and amendments.
Track contract start and end dates, ensuring timely follow-up for renewals or closures.
Maintain accurate and confidential personnel files (physical and electronic).
Ensure documentation is audit-ready and compliant with IRC requirements.
HR Administration, Payments & Compliance
Maintain IW database and trackers (recruitment, attendance, contracts, leaves, etc.).
Process IW payments in coordination with Finance and ensure timeliness and accuracy.
Prepare and follow up on IW final settlements in line with IRC policies and donor requirements.
Ensure adherence to IRC HR policies, donor requirements, and safeguarding standards.
Share regular updates and reports with HR management and program teams.
Support audits and donor reviews by providing complete IW documentation.
Capacity Building & Support
Provide guidance to managers and field staff on IW policies and processes.
Conduct refresher sessions for IWs on HR policies, CoC, safeguarding, and reporting channels.
Act as focal point for IW-related HR inquiries.
Coordination & Communication
Liaise with programs, finance, and supply chain to ensure alignment of IW processes.
Ensure timely communication on IW recruitment, onboarding, and exits.
Support smooth coordination between HR and field teams.
And any other tasks requested from the direct supervisor
Qualifications
Required Experience/qualification/Skills:
At least 2 years of progressively responsible professional experience in similar role
Previous experience in an emergency or conflict-afflicted setting is required.
Demonstrated Skills and Competencies:
A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development
Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
Curiosity, a desire to continually learn and develop and a sense of humor is a must.
Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
Language/Travel:
English & Arabic are required
Travel: minimum 40% to field sites in Syria
Key Working Relationships:
Position Reports to: HR Manager
Position directly supervises: -
Indirect Reporting (If applicable): N/A
Key Internal Contacts: Program team , Program focal point, Finance , HR team, Field Team
Key External Contacts: : Candidates , IW
At least 2 years of progressively responsible professional experience in similar role
Previous experience in an emergency or conflict-afflicted setting is required.
Demonstrated Skills and Competencies:
A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development
Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
Curiosity, a desire to continually learn and develop and a sense of humor is a must.
Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
Language/Travel:
English & Arabic are required
Travel: minimum 40% to field sites in Syria
Key Working Relationships:
Position Reports to: HR Manager
Position directly supervises: -
Indirect Reporting (If applicable): N/A
Key Internal Contacts: Program team , Program focal point, Finance , HR team, Field Team
Key External Contacts: : Candidates , IW
Salary and Benefits
As per the IRC Salary Scale
About us
The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Economic Recovery and Development (ERD)
IRC has over 10 years of experience in Syria implementing cash, agriculture, and livelihoods programming, and was one of the first organizations to use cash transfers, supporting vulnerable communities with MPCT since 2014 in the northwest, and 2015 in the northeast.
Early Childhood Development (ECD)
The IRC, in partnership with Sesame Workshop, is implementing the 'Ahlan Simsim' program to provide early learning and nurturing care to children and caregivers affected by conflict and displacement across the Middle East. Our goal is to create inclusive environments where all children, regardless of their background, can reach their full potential, especially in communities that have experienced the brunt of the conflict.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Economic Recovery and Development (ERD)
IRC has over 10 years of experience in Syria implementing cash, agriculture, and livelihoods programming, and was one of the first organizations to use cash transfers, supporting vulnerable communities with MPCT since 2014 in the northwest, and 2015 in the northeast.
Early Childhood Development (ECD)
The IRC, in partnership with Sesame Workshop, is implementing the 'Ahlan Simsim' program to provide early learning and nurturing care to children and caregivers affected by conflict and displacement across the Middle East. Our goal is to create inclusive environments where all children, regardless of their background, can reach their full potential, especially in communities that have experienced the brunt of the conflict.
Required employees number
1
Posted On
Sep 17, 2025
Expiry Date
Oct 03, 2025
CV Language
English
